Rutgers University

Recruitment/Posting Title Senior Program Coordinator (Academic Services and Student Records)

Job Category URA-AFT Administrative

Department Engn - Academic Affairs

Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Senior Program Coordinator (Academic Services and Student Records) for the School of Engineering. This role oversees the day-to-day operations of the Office of Academic Services (OAS). This individual, working under the guidance of the Assistant Dean/Director of Advising, will facilitate all academic services operations and administrative tasks for the School of Engineering Office of Academic Services including registration activities, transcript, and student record maintenance, graduation certification, and more.

Among the key duties of the position are the following:

• Consistent implementations of academic policy, clear communication of policy to students, faculty, and all stakeholders.
• Provides consistent, accurate, and confidential record keeping and maintenance of academic records across multiple systems.
• Supports the Assistant Dean/Director of Advising in overseeing all administrative functions of OAS including maintaining accurate absence records, scheduling and supervising student workers, and overseeing the work of administrative team.

FLSA Exempt

Grade 05

Salary Details

Minimum Salary 65741.00

Mid Range Salary 81857.00

Maximum Salary 97972.00

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits
• Life insurance coverage
• Employee discounts programs

For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.

Position Status Full Time

Working Hours (per week)

Standard Hours 37.50

Daily Work Shift Day

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Union Description URA-AFT Administrative

Payroll Designation PeopleSoft

Seniority Unit

Terms of Appointment Staff - 12 month

Position Pension Eligibility ABP

Minimum Education and Experience

• Requires a bachelor’s degree in a related field, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of program design and execution, coordination, organization, college academics, student development as well as the operations of an academic advising office.
• Also requires a minimum of two years relevant experience in a program coordination or administrative function.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

• Excellent organizational skills and attention to detail and the ability to effectively coordinate multiple duties and competing priorities.
• Excellent communication skills and a commitment to student success.
• Ability to work in a team environment as well as work independently.
• Must be able to work autonomously and productively with outside entities including SOE departments, other Rutgers units, and SOE students.
• Experience with standard applications such as Microsoft Office Suite and Adobe and comfortable learning new technologies.
• Ability to maintain confidentiality.
• Sensitivity to, and understanding of, the needs of a diverse student body.
• Experience assessing learning outcomes, student programming, and retention and outreach efforts.

Preferred Qualifications

• Experience with Rutgers and student information systems such as RUT-Admin, RU-Transfer, Degree Navigator, and Navigate 360.
• Experience with DocuSign, Qualtrics, Canvas, and Salesforce.
• Previous experience supervising student workers and/or managing the workflow of administrative support staff.
• Knowledge of Rutgers-New Brunswick resources such as the Rutgers Learning Center, Dean of Students, CAPS, Health Services, Career Exploration and Success.
• Understanding of the undergraduate programs at SOE as well as institutional knowledge of SOE and university policies for Rutgers-New Brunswick.
• Creative thinker with an interest in improving efficiency.

Equipment Utilized

Physical Demands and Work Environment

Special Conditions

Posting Number 25ST1278

Posting Open Date 06/19/2025

Special Instructions to Applicants

Regional Campus Rutgers University-New Brunswick

Home Location Campus Busch (RU-New Brunswick)

City Piscataway

State NJ

Location Details

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