Walt Disney World Resort

Job ID 1293239BR Location Orlando, Florida, United States / Lake Buena Vista, Florida, United States Business Walt Disney World Resort

Job Summary:

We are looking for Food & Beverage Servers and Bartenders for the Morocco Pavilion in World Showcase at EPCOT! Candidates must be able to authentically represent Morocco in culture, heritage, traditions, and language.

Food & Beverage Service (T) Cast Members:

Servers at the Walt Disney World® Resort maintain a positive and inviting atmosphere, while ensuring a world-class dining experience at various restaurant locations throughout our Theme Parks and Resorts! This fast-paced, high Guest impact role services multiple styles of dining, from cocktailing, to table service, to signature, and is vital to operating a successful restaurant.

This role requires high Guest engagement, problem solving, and critical thinking, all of which are imperative to your success.

The pay rate for this role in Florida is $9.98 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Beverage (T) Cast Members:

Beverage (Bartender) Tipped Cast Members at the Walt Disney World® Resort are responsible for maintaining an extensive knowledge of alcoholic and non-alcoholic beverages, including beer, wine, specialty and zero-proof cocktails, and specialty themed mixed drinks. As part of our team, you will inform Guests about the beverage menu and assist with orders in a friendly and inviting way, while maintaining a safe and clean work area. Bartenders may be located at a variety of different locations throughout property, including restaurant bars, service bars, lounges, pool bars and banquets.

This role requires high Guest engagement, problem solving, and critical thinking, all of which are imperative to success.

The pay rate for this role in Florida is $9.98 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Responsibilities:

Food & Beverage Service (T) Cast Members

• We greet Guests, provide assistance and information, explain restaurant promotions, upsell and record menu orders and input orders into the point-of-sale computer system, while handling cash and other forms of payment
• We follow all food safety regulatory requirements and company standards
• We balance serving multiple tables simultaneously throughout a shift, leading our Server stations and resolving Guest situations
• We uphold location theming by maintaining a role in the show, while providing excellent Guest Service and demonstrating general wine and cocktail knowledge
• We demonstrate strong memorization and mathematical skills
• We work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products
• We work in all types of locations including lounge, club, or pool areas (Cocktail Server roles will be outside)

Beverage (T) Cast Members

• Greet Guests and use our passion for Disney to connect with them and provide assistance and information
• Uphold location theming by maintaining a role in the show, while providing excellent Guest Service
• Share knowledge of alcoholic beverages, including beers, wines, liquors and liqueurs, and maintain knowledge of cocktail recipes
• Properly open, pour and handle alcoholic beverages and use appropriate bar tools to perform various drink making techniques including stirring, shaking, mixing, blending and layering
• Record and process Guest orders accurately through a point-of-sale system (POS register), handling cash and other forms of payment
• Set up and break down bars and understand bar sanitation and cleaning guidelines
• Be responsible for following Responsible Vendor Procedures as well as all food safety regulatory requirements and company standards for Food & Beverage Service
• Will work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products

Basic Qualifications:

• Must be at least 18 years of age
• MUST be able to demonstrate Cultural Authenticity pertaining to Morocco
• SERVER: One year of full service experience for Food and Beverage Service
• BARTENDER: At least 1 or more years of full service experience as a Beverage Server Tipped (Bartender)
• Demonstrated ability to work in a team environment and adjust quickly to operational changes
• Strong written, verbal and interpersonal communications skills
• Observational skills to identify Guest needs, resolve Guest issues, and ensure safety guidelines are being followed
• Operate mobile devices and other computer systems
• Experience managing, prioritizing, and supporting multiple responsibilities efficiently
• Passion for connecting with Guest and Cast Members from all lines of business to provide excellent service to our Guests and Cast
• Cast Members may have exposure to food and beverage products
• Cast Members may be required to handle cleaning chemicals and supplies
• Physical role including lifting, pushing, pulling, bending, twisting, prolonged standing and walking, including climbing stairs, in indoor and outdoor environment and all weather conditions

Preferred Qualifications:

• Bilingual preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
• Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays
• BARTENDER: Previous bartending experience in fast-paced environments

Additional Information:

At the Walt Disney World Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire!

SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

SUBMITTING YOUR APPLICATION After clicking “Apply Now” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

KEYWORD: WDW Casting, WDWCASTING, Server, Beverage, Bartender

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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