HTC Global Services

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our employees have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Join Us as a Salesforce CX Cloud Technical Architect — Shape the Future of Customer Experience

Are you passionate about crafting innovative solutions on the Salesforce platform? Do you enjoy solving complex problems and leading technical strategy in customer engagement ecosystems? We're looking for a Salesforce CX Cloud Technical Architect who’s ready to make an impact by designing and delivering scalable, cutting-edge solutions across industries.

What You’ll Do:

• Architect Scalable Solutions: Translate business needs into robust, scalable Salesforce solutions using CX Cloud and Financial Services Cloud.
• Lead with Expertise: Guide the development team in best practices through hands-on coding, code reviews, and mentoring.
• Build with Modern Tools: Lead the development of Lightning Web Components (LWC) and implement complex customizations with Apex and Visualforce.
• Integrate Seamlessly: Design and maintain integrations with leading middleware platforms like MuleSoft, Boomi, and Apigee.
• Connect Communication Channels: Integrate Salesforce with platforms like Genesys, Five9, Twilio, and others to enable dynamic customer interactions.
• Drive Quality Delivery: Oversee testing and deployment using modern CI/CD tools like Copado and ensure high-performance delivery.
• Collaborate Across Teams: Partner with business analysts, product owners, and stakeholders to align solutions with strategic goals.
• Document & Optimize: Maintain detailed technical documentation and ensure solutions evolve to meet future needs.

What We’re Looking For:

• Experience: 8+ years in Salesforce development and architecture, including Salesforce CX Cloud and Financial Services Cloud.
• Development Skills: Strong hands-on experience in LWC, Apex, Visualforce, and Salesforce customization.
• Integration Proficiency: Solid experience integrating Salesforce with middleware and communication platforms.
• Leadership Abilities: Proven experience leading design discussions, mentoring teams, and conducting code reviews.
• Education: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).

Why Join Us?

• Work on high-impact Salesforce projects that shape customer experiences.
• Join a team of forward-thinking experts in a collaborative and inclusive environment.
• Opportunity to grow with emerging technologies and platforms.
• Flexible work environment with a focus on innovation and quality.

Ready to architect the future of CX with us? Apply now and be a key player in delivering exceptional Salesforce solutions.

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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