Lenovo

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Workstation / Gaming Technical Quality Engineer

Lenovo Workstations provide powerful solutions to drive productivity, innovation, and design excellence in key vertical segments such as Engineering/Architecture/CAD, Media & Entertainment, Science, Medical, Energy, and Finance.

To maintain our leadership and compete in this aggressive marketplace, we are looking to enhance our team with additional talent. We are currently seeking an engineer to drive Workstation and Gaming product execution with focus on development and customer quality. This position will work within a team of cross functional members to manage worldwide quality execution starting from initial product development through manufacturing enablement and supporting field issues.

What You'll Do:

Product Launches:

• • Lead the Quality Management Process to identify and manage Workstation and Gaming related Quality risks.
  • Build and maintain the graphics Quality plan.
  • Sample review and issue Quality approval on BIS card related parts.

Customer Experience:

• • Own the voice of the customer deep dive and take actions to improve customer satisfaction

Quality Performance Management

• • Monitor quality performance through development, launch and volume production

Quality Issue and Process Management

• • Solve manufacturing quality issues and field complaints escalated from customer service
  • Co-work with manufacturing site and vendor to perform parts RMA
  • Collaborate with cross-functional teams to drive suppliers on part issue
  • Drive close loop, lessons learned and continuous improvement processes

Quality Audit

• • Audit manufacturing sites and related suppliers
  • Support regular quality reviews with suppliers

Digitalization & AI

• • Innovatively pursue digitalization and AI application opportunity in Quality management

Basic Qualifications:

• Engineering Bachelor’s or equivalent degree
• 5+ years of technical experience
• Experience with supplier management
• Skilled at using Microsoft Office applications (Project, Excel, PowerPoint, etc.)

Preferred Qualifications:

• Very good interpersonal skills and ability to work well within a team
• Strong problem solving and organizational skills
• Knowledge/background in the PC/Workstation industry, including hardware & software

As a global company, Lenovo has relationships with suppliers and teams throughout the world. This position may require morning/evening meetings which occur outside normal working hours, and candidates must be agreeable to a flexible work schedule.

This position will be working onsite at our North America Headquarters in Raleigh, NC. Candidates that are already local to Raleigh, NC are preferred.

Lenovo’s great benefits can be found at www.lenovobenefits.com.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:

• United States of America - North Carolina - Morrisville
• United States of America
• United States of America - North Carolina
• United States of America - North Carolina - Morrisville