Workday

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

Business Technology (BT) in Workday continues its mission to deliver unparalleled value to our business partners and customers. The Program and Business Operations team works with partners within BT and business stakeholders across Workday to define, align on, and implement the strategic programs and operations. The team is also responsible for standardizing program methodologies, tools and operations/metrics across the BT organization to provide a unified experience to business partners and customers. The change enablement team supports these strategic programs by creating the change and communications plans to ensure all impacted audiences understand and adopt the changes required.

About the Role

You’re an experienced IT Change Enablement professional who has passion for the human struggle of change, the capability to rally employees around a shared vision, and an eagerness to learn and grow.

You’ll be an enthusiastic liaison between our BT Communications and BT Program Management teams — leading IT change enablement communications that ensure employees have the information they need and inspiration to adopt IT changes swiftly and seamlessly.

As a trusted and collaborative leader, you’ll partner with Workmates across the company to establish change enablement plans, communications, training and other documentation for large scale IT changes.

An excitement for rolling out new technology in a global organization and understanding change management principles is critical to being successful in this role.

Responsibilities

In this role, you’re responsible for supporting and contributing to the development of BT solutions and deliverables. Cross-functional partners will benefit from your expertise in IT change management, communications and business transformation. Other responsibilities include the following:

• Create and implement a comprehensive IT change communication strategy — from ideation to execution — that educates audiences about BT change enablement initiatives, including how each communications tactic will be reviewed/approved, delivered, and measured.
• Apply a structured methodology and lead change communications management activities, working with respective project leaders for implementation and oversight.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Work closely with the Program Operations team to apply an organizational change management process and tools to create a strategy to support adoption of the changes resulting from a new system implementation and business process.
• Create high-quality consumable materials that simplify complex IT processes, tools, and systems, focusing on how these changes affect daily workflows and empower our teams, Materials including but not limited to:
  • Slack messages and channels for real-time updates and quick tips.
  • Email announcements for structured information dissemination.
  • Short-form video tutorials and demonstrations.
  • Intranet pages and FAQs for self-service support.
• Work closely with IT product managers, enablement, and communications teams to drive a cohesive approach for change and adoption across platforms.
• Create adoption metrics for new products, tools, and/or processes and track success of adoption efforts.
• You will act with urgency and organization to meet or exceed requirements and timeframes, especially in ambiguous environments
• You will contribute to in-person and virtual collaboration sessions.

About You

Basic Qualifications:

• 8+ years of work experience in IT change enablement, strategy and communications within a fast-paced, dynamic environment in the tech industry
• 8+ years of experience with collaboration tools (G Suite, Zoom, Slack, and Smartsheet)
• Deep experience in creating executive level presentations and storytelling
• Bachelor’s degree in communications, business, change management, or related work experience

Other Qualifications:

• Certification in a formal change management methodology (e.g., PROSCI, CCMP)
• Experience with Adobe Creative Cloud
• Critical thinker: Thinks things through carefully and critically before defining issues. Analyzes opportunities and problems from a broad perspective. Anticipates consequences, objections, and impacts before arriving at solutions. Shows curiosity and drive to uncover new data, root causes, new perspectives, and new solutions.
• Can deal with ambiguity: Sees a path forward in dynamic situations and is able to push ahead despite 'unknowns.’ Makes progress and is productive in situations that are not clearly defined and/or may change frequently. Is able to act thoughtfully and productively even when “things are up in the air.”
• Works with speed and agility: Takes the initiative to learn/educate themselves quickly when confronted with first-time or unusual problems or concepts. Pulls together varying elements into coherent concepts or strategic view. Simplifies complex initiatives into manageable, actionable steps. Articulately paints credible pictures and visions of likelihoods, possibilities, and end states that get clients and co-workers on board.
• Continuous improvement: Continuously drives to identify and build knowledge and skills that can benefit the firm and our clients. Puts new skills and capabilities into practice. Pushes to find and do work outside of the comfort zone. Identifies opportunities to do something extraordinary, and does it.
• Relationship building: Establishes and maintains productive relationships with internal partners built upon inclusivity and collaboration. Demonstrates respect and accountability to colleagues. Seeks variation in thought, ideas, and experience. Manages through differences by direct feedback.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta

Primary Location Base Pay Range: $124,800 USD - $187,200 USD

Additional US Location(s) Base Pay Range: $118,600 USD - $210,600 USD

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!