Identify products and assign the associated attributions across a range of industries for defined attributes
Have an established hierarchy expertise, and continually develop this, to ensure correct assignment of products within the hierarchy classification
Be responsible for the quality of the output, checking and reviewing all attributions have inputted into the system correctly and on time, to the defined quality standards
Actively update documentation where changes are made to ensure ongoing coding is correct and knowledge shared across the team
Reworks
Deliver data reworks on time and to a high level of accuracy
Actively plan time required for reworks and inform manager to support in effective capacity & resource management
Work in collaboration with the Commercial teams to assess client need, build, and provide input into the specification and perform the requested changes according to the requested timelines
System Expertise
Confidently uses the capabilities within manual and mass coding systems to code and check outputs
Proactively uses all elements of the systems effectively to drive quality standards and advises manager on developments in systems which would benefit driving these
Embraces learning new systems and systems capabilities to deliver role requirements
Operations and Client Relationships
Proactively seek to understand wider operations processes and journey of data and with client service the team’s client’s business using this knowledge to improve the work you do
Employ communications including emails, telephone calls and face-to-face meetings with appropriately professional tone with client service and operations colleagues.
Provide direct support to colleagues across the Operations and Commercial teams, responding to client queries and requests, offering expert advice, and effectively communicate the recommended solutions.
Process and Continuous Improvement
Use knowledge and experience to propose continual improvements the processes undertaken in the department to improve the delivery of the coding quality in the business
To assist the Executive and Team Manager with the implementation of the improvement plans
Team, People & Self Development
Actively participate in training programmes to develop the required skills and seeks opportunities to practice and apply what you have learned in training
Provide support to the Coding Specialists with queries on coding and technical queries – acting as a first point of advice
Assisting the Coding Executives with the development of the individual training and development plans
Take part in your own performance and development through active participation in appraisal process
Engage with your line manager – seeking their feedback, input and contribution to your development – act upon it appropriately and asking for advice when relevant
Build relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possible
Develop personal impact, and build your reputation as a member of the team who has the confidence to work independently when required, but who is also an active, flexible, confident, and trusted team member
Skills & Requirements
Requirements:
Strong understanding of GB major retail brands, supermarkets and promotional offers
Strong attention to detail and drive to achieve high quality of deliverables
Data Entry Top of Form / Bottom of Form
Proficient in MS Office products (particularly in MS Excel)
Desired skill: SQL
Flexibility to adapt to rapidly changing priorities
Embraces learning new systems and systems capabilities to deliver role requirements
Experience working in a previous Coding role is desirable