CDW is seeking an experienced Techno-Functional QA Lead to drive quality assurance efforts across our software development lifecycle. This hybrid role requires a strong understanding of both technical testing strategies and business processes. The ideal candidate will have a deep knowledge of testing frameworks, automation tools, and domain expertise to ensure the delivery of high-quality software that meets business and user expectations.
Key Responsibilities
QA Leadership & Strategy
- Define and implement comprehensive test strategies and plans.
- Lead and mentor a team of QA engineers (manual and automation).
- Work closely with product owners, developers, and business analysts to understand requirements and ensure testability.
Functional Expertise
- Analyze business requirements and transform them into detailed test scenarios and cases.
- Work as a bridge between technical and business teams.
- Participate in UAT planning and support user acceptance testing.
Technical QA Execution
- Oversee the development and maintenance of automated test suites.
- Perform hands-on testing (manual and automated) when necessary.
- Ensure test environments, data, and tools are properly set up and maintained.
- Integrate test automation into CI/CD pipelines.
Quality Governance & Reporting
- Track and report on key quality metrics (test coverage, defect leakage, etc.).
- Conduct root cause analysis and ensure continuous improvement of QA processes.
- Lead defect triage meetings and ensure timely resolution.
Requirements
Must-Have:
- 11+ years of experience in software QA, including 2+ years in lead role.
- Strong knowledge of QA methodologies, tools, and processes.
- Hands-on experience with test automation tools like Selenium, Cypress, or Playwright.
- Experience with API testing tools like Postman or RestAssured.
- Proficiency in at least one scripting language (e.g., Java, JavaScript, Python).
- Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI).
- Solid understanding of SDLC and Agile methodologies.
- Experience with test management tools like Jira, TestRail, or Zephyr.
Preferred:
- Domain expertise in [industry/domain – e.g., Banking, ERP, Healthcare, etc.].
- Experience with performance testing tools (e.g., JMeter, LoadRunner).
- ISTQB or equivalent QA certification.
- Exposure to cloud environments (AWS, Azure) and containerization (Docker, Kubernetes) or certification in cloud technologies.
- Certification in AI
Soft Skills
- Strong problem-solving and analytical skills.
- Excellent communication and stakeholder management.
- Ability to prioritize, manage risk, and make decisions in a fast-paced environment.
- Collaborative mindset and proactive leadership.
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