Primary Details

Time Type: Full time

Worker Type: Employee

We are seeking a highly skilled and motivated Senior Security Analyst to join our Global Security Operations Centre based in the Philippines. Reporting to the Global Security Operations Centre Lead, the Senior Security Analyst will be a key member of our rapidly growing Global team.

This role is looking for an experienced Cyber Security Analyst who will take on the additional responsibility of serving as the shift lead within our Security Operations Centre. As the shift lead, the Senior Security Analyst will oversee and manage the activities of other security analysts during their shift, ensuring efficient and effective operations.

In addition to leadership duties, the Senior Security Analyst will handle basic threat intelligence requests, including reporting and BAU activities. They will play a crucial role in the initial triage of security incidents, ensuring seamless escalation to Level Two security analysts for further investigation and resolution.

This position requires a collection of technical expertise, leadership skills, and the ability to work collaboratively within a global, 24/7 SOC environment.

Primary Responsibilities

• Act as the shift lead for Level One analysts, providing guidance and support during shifts.
• Oversee and coordinate the activities of the SOC team during their shift.
• Provide guidance and support to Level One analysts, ensuring they follow established procedures and protocols.
• Facilitate communication and collaboration within the team to maintain a high level of efficiency and effectiveness
• Escalate complex security incidents to Level Two analysts for further investigation.
• Be part of a globally distributed team (24x7) that will use several security tools (e.g., SIEM, email triage platform, cloud security tooling, EDR solutions, etc) to investigate suspicious events.
• Proactively monitor and respond to suspicious or true positive incidents across our security platforms.
• Perform initial incident analysis of various security alerts by analysing and investigating security-related logs harvested from various security signals.
• Provide recommendations and initial assessments to Tier 2 resources for deeper analysis and triage.
• Perform timely escalation of cybersecurity incidents to Tier 2 resources and incident responders using incident management tools and other available channels.
• Conduct research using various proprietary and open-source tools to identify current and emerging threats and risks to QBE.
• Provide assessment and recommendations to mitigate potential threats or suppress any occurring false positive alerts.
• Perform ad-hoc tasks and completion of goals relating to ongoing projects and initiatives.
• Generating reports and providing insights on the efficacy of the current security tools, incident responses, procedures, and other security-related information.
• Compile and document findings in threat intelligence reports.
• Provide actionable insights and recommendations based on the analysis of threat data.
• Gather and analyse data from various sources to identify potential threats and vulnerabilities.

Required Qualifications

Education: Degree or higher in a security related field or substantial relevant experience.

Experience:

• Minimum of 3 years of experience in a security operations centre or similar environment.
• Hands-on experience with security monitoring tools, incident response procedures, and threat analysis.
• Experience in leading and managing a team, preferably within a SOC or IT security context.
• Strong ability to coordinate and support team members, ensuring efficient and effective shift operations.

Preferred Qualifications

Security certifications in any of the following: CISSP, CISM, or CEH are a plus.

Preferred Knowledge

• Advanced understanding of tools, techniques and procedures that modern attackers use to compromise organisations.
• Familiarity with threat intelligence platforms and methodologies.
• Specialized knowledge of global security standards and regulations.
• Experience with security information and event management (SIEM) systems.

Preferred Competencies/Skills

• Strong leadership skills with the ability to motivate and guide a team.
• Experience in managing shift schedules and ensuring adequate coverage.
• Ability to make quick, informed decisions independently and under pressure.
• Skilled in using security monitoring tools and technologies.
• Clear understanding of incident response procedures and threat analysis.
• Knowledge with SIEM systems and security protocols.
• Excellent analytical skills to identify and assess security threats.
• Effective communication skills to interact with team members.

QBE Cultural DNA

Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:

• We are customer-centred
• We are technical experts
• We are diverse
• We are fast-paced
• We are courageous
• We are accountable
• We are a team
• All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices

US Only Section

Work environment

Travel frequency: Infrequent (approximately 1-4 trips annually)

Physical demands: General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

US disclaimer

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Job Type

Individual Contributor

Australia/New Zealand Only Section

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Advice / Non-Advice: Non-Advice: This role is not authorised to provide financial product advice to retail customers in respect of General Insurance products. Financial product advice, means a statement or recommendation made to a retail customer with the intention of influencing their decision in considering a general insurance product.

Global Disclaimer

Standard

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

Client Counseling, Commercial Acumen, Conflict Management, Critical Thinking, Customer Service, Cybersecurity, Cyber Security Governance, Cyber Security Management, Individual Resilience, Information Security, Intentional collaboration, Managing performance, Problem Solving, Quality Control (QC), Risk Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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