Rheem

As a key member of the Corporate Quality Assurance team, the Sr. Manager of Quality is responsible for leading strategically aligned cultural change throughout the entire organization driving value-added Continuous Improvement.

This position will serve our Air Conditioning Division, located in Fort Smith, AR. We may be open to candidates located based out of Atlanta, GA however Fort Smith, AR is highly preferred. This is a hybrid position with a blend of working from home and working in the offices.

• Administer quality and continuous improvement metrics reporting and project tracking.
• Align the Quality organization supporting the deployment of Strategic Quality initiatives and implementation of industry best practices.
• Oversee process improvement projects that drive improved business efficiency and enhance customer experience.
• Lead warranty and product reliability efforts facilitating process and product improvements driving organizational efficiency, lowering warranty costs and predict future warranty trends that enhance customer experience.
• Oversee the Quality System and Liaison between manufacturing, engineering, and supply chain processes.
• Support Product Development Process (PDP) through Advance Quality Planning (AQP) Discipline.
• Communicate areas of concern regarding warranty trends and oversee improvement projects. Assess, prioritize, and select projects that drive both incremental and breakthrough improvements.
• Develop and track annual Quality budget for the Quality Department.
• Administer quality and continuous improvement metrics reporting and project tracking.
• Other duties as assigned.
• Bachelor’s Degree in Engineering or related field
• 10+ years of quality experience in a manufacturing environment
• Supervisory experience
• A proven record of implementing quality improvements with multi-plant responsibility.
• Experience in Advanced Quality Planning, Customer Management (warranty & reliability).
• Demonstrated ability and experience in writing reports, business correspondence, and deploying standardized work practices.
• Effectively present information and respond to questions from groups of managers across the organization, clients, customers, and the general public
• Thorough understanding of multiple business processes including Quality Assurance, Operations, Supply Chain, Engineering & Technology.
• Experience in AQP tools training: DFMEA, PFMEA, PPAP,VOC, SPC, etc.
• Formal Training in the utilization of problem solving tools (i.e. 8D, 6σ)
• Medium to large scale project management experience preferred.
• Excellent communication skills, written and verbal, with attention to detail and accuracy.
• Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite.
• Demonstrated ability to work well with others in a matrix team environment.

HOW TO STAND OUT:

• Advanced degree in Engineering, Business, or related.
• ASQ Quality Engineering Certification
• Six Sigma Black Belt Certification

#LI-Hybrid

#LI-MA1

At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact lives—every day.

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, Hawaii, Idaho, Louisiana, Mississippi, Montana, New Mexico, North Dakota, South Dakota, Vermont, West Virginia, or Wyoming.

Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.