Mass General Brigham

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Application Coordinator II Radiant, MGB Digital

Job Summary

The Opportunity

The Application Coordinator for the Epic Radiant Team plays a critical role in designing, implementing, and maintaining the Epic Radiant module, ensuring it meets the needs of our radiology end users and aligns with organizational goals. This position requires an understanding of radiology workflows, system configuration, and cross-functional collaboration to optimize the use of Epic Radiant in enhancing patient care and operational efficiency.

The analyst will participate in projects, provide troubleshooting and support, and make configuration changes within the Radiant application. They will collaborate with clinical staff, IT teams, and other stakeholders to analyze requirements, implement solutions, and ensure system functionality supports radiology operations.

Act as part of a team of application and workflow experts to provide design & build supporting Epic and possibly other healthcare systems. Analyzes the organization's current business practices and translates them into configurations and workflows for successful product implementation.

What You'll Do

• Participates in discussions to inform decisions using application knowledge and analysis.
• Documents business requirements and translates those requirements into functional specifications and/or system build/configuration for the software application.
• Participates in peer review for quality assurance of team member build and assists with onboarding & mentoring of new team members.
• Develops and executes test plans and performs other software quality assurance tasks.
• Provides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolution.
• Runs reports, updates tables, and performs other tasks associated with the ongoing operation of the software environment.
• Acts as team delegate/representative at department, project, or other meetings, as assigned.
• Participates as needed with a review of the training curriculum and end-user documentation for the applications user community.

Qualifications

• Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
• MGB can review and consider experience in lieu of a degree
• 3-5 years of healthcare information technology experience and some experience in a Radiology setting.
• Epic Certification Required. Preferably Radiant, Cupid or Optime

Skills For Success

• Must be able to obtain required Epic certifications as outlined by program requirements.
• Experience in the development, support or operation of software applications, preferably in a healthcare setting.
• Excellent oral and written communication skills.
• Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
• Demonstrated analytic and problem-solving skills.
• Knowledge of Microsoft Office 365 and other popular office productivity solutions.

Additional Job Details (if applicable)

Physical Requirements

• M-F Eastern Business Hours
• Onsite Flexible Working Model requires weekly or monthly onsite working days, based on business need
• Candidate must be open to weekly or bi weekly onsite work at Somerville, MA

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.