$18.81/hour
Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
- Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
- Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
- Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
- Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
- Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Make the most of your stay at Hampton Inn & Suites Denver Tech Center. Our newly renovated hotel in the heart of the Denver Tech Center offers everything you need to make yourself at home, no matter how long you’re in town. Rest well in comfortable king and two queen guest rooms, or book one of our spacious king suites with a fully equipped kitchen for an extended stay. Business travelers love our location within two miles of IBM, Oracle, AECOM, and Greenwood Village Park.
Application deadline for Colorado positions: 6/23/25
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