Teleperformance

Resumen

Why TP?

Become part of a global leader with an impressive presence in 95 countries! We are proud to be recognized by Great Place to Work as one of the best companies, both nationally and internationally. Innovation is in our DNA: we are always one step ahead, breaking barriers and setting new standards.

Are you ready to boost your career with a company that truly values your potential? We offer endless opportunities for personal and professional growth, where you can build your future, challenge yourself, and be part of something extraordinary. Join us and be part of a top team that is shaping the future of the industry, today and beyond.

Responsabilidades

Your Role:

• Respond to all customer inquiries.
• Provide excellent customer service by being a good listener.
• Work with confidential customer information, while treating it sensitively.
• Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
• Keep a constant working knowledge of our client’s products, services, and promotions.
• Document and update records in the required systems.

Requisitos

Who are you:

• An Intermediate Fluent English level.
• To live in Lima.
• To be empathetic, respectful, and proactive.
• To have skills to solve situations in the most positive way.

Enjoy:

• Renewable 6-month contract.
• Available to work in Surco site.
• Paid training from day one.
• Salary: S/. 2000 + Performance bonus up to 30% + meal card 260.
• Shift range: 08:00am-10:00 pm
• Available schedules from Monday to Sunday | 2 days off | 48 hours per week. ????️

Be part of a multinational company dedicated to the BPO field, certified as Great Place to Work 2024, and start your professional development #LikeAPro.