Mount Sinai Medical Center

IT Workday Analyst - SCM (Supply Chain Management)

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Join Our IT Team as an IT Workday System Analyst!

Are you ready to revolutionize our Enterprise Resource Planning (ERP) systems? At Mount Sinai Medical Center, we are going to leverage cutting-edge Workday technology to streamline and automate our processes across finance, HR, manufacturing, supply chain, services, procurement, and more. We’re seeking a Techno-Functional IT Workday Analyst with a specialty in Supply Chain Management (SCM) individual to join our IT department and help us lead this transformation! By joining our team, you'll be at the forefront of technological innovation in healthcare. You'll have the opportunity to make a significant impact, work with a supportive and collaborative team, and continuously develop your skills in a dynamic environment. If you're passionate about technology and excited to drive positive change, we want to hear from you! This role involves both technical and functional responsibilities, including system configuration, business process optimization, and end-user support.

Position Responsibilities

• Optimize IT Operational Systems: Support and enhance IT operational systems, service management tools, and contract management systems.
• Innovate Workflows: Design and support efficient workflows for our Service Desk and internal operations.
• Cultivate a Positive Attitude: Embrace feedback, appreciate colleagues and customers, and maintain a consistently positive demeanor.
• Champion Teamwork: Share knowledge, collaborate to solve issues, and anticipate the needs of your team.
• Deliver Exceptional Service: Take ownership of tasks, ensure accuracy, meet deadlines, and excel in customer communication.
• Manage Service Levels: Monitor Ivanti tickets, document activities, and resolve issues promptly.
• Enhance Workflows: Perform and facilitate workflow analysis and adoption under senior team guidance.
• Execute Rigorous Testing: Participate in system testing, document errors, and ensure accurate reporting.
• Support Upgrades and Optimizations: Assist end-users during system upgrades and optimization activities.
• Drive Projects Forward: Execute project tasks within deadlines, guided by senior team members.
• Resolve Issues Efficiently: Utilize your system knowledge to address routine issues.
• Lead and Collaborate: Engage in team meetings, provide input, and support your team as a resource.
• Expand Your Knowledge: Stay updated on application knowledge and utilize resources to address issues effectively.
• Participate in Downtime Processes: Test and support downtime processes, ensuring smooth execution
• Train and Support Users: Contribute to the development of training content and support formal training sessions.

Minimum Requirements

• Experience working in Supply Chain required
• 3-4+ years experience with Workday, specifically the Supply Chain module
• Bachelor's Degree
• Hybrid, Florida residency required some on-site work required

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!