The Pathology Support Services Supervisor provides daily supervision of pathology support services, functionality and their related staff including pathology technicians and pathology support services specialists. Oversight includes, but is not limited to, developing trending reports, workload distribution, administrative responsibilities, and specimen accessioning. This job maintains and coordinates all medical/legal requests, consult services, clinical trials and related billing, and patient care requests for both internal and external customers for Anatomic Pathology.
Patient Population
Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit. Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Employment Qualifications
Required Education: High School Diploma or equivalent.
Preferred Education: Associate Degree in Business, Accounting or related field from an accredited program.
Licensing/ Certification
Licensure/Certification Required: N/A
Licensure, Certification, or Registration Requirements for continued employment.: N/A
Minimum Qualifications
Years and Type of Required Experience: Minimum of four (4) years of previous secretarial/administrative work experience in an office setting. Previous experience with Microsoft Office applications and e-mail/calendaring. Minimum of one (1) year of supervisor and/or leadership experience.
Other Knowledge, Skills and Abilities Required: Must possess knowledge of local, federal and state laws and regulations and Joint Commission standards related to this position’s chief objective and demonstrate aptitude for compliance with VCUHS policies, procedures and customer service philosophy. Individual must be flexible and able to make changes as necessary as the operation dictates and provide administrative and operational support as required. Person must be willing to flex the working hours to meet the needs of the department.
Cultural Responsiveness: N/A
Other Knowledge, Skills and Abilities Preferred: N/A
Working Conditions: Periods of high stress and fluctuating workloads may occur. May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. * May be exposed to human blood and other potentially infectious materials. * May have periods of constant interruptions. Prolonged periods of working alone.
Physical Requirements
Physical Demands: Lifting/ Carrying (0-50 lbs.), Stoop, Kneel, Squat, Bending
Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards
Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Acuity – far, Color Vision, Acuity – near
Hazards: Depth perception, Use of Latex Gloves, Exposure to toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to high pitched noises, Gaseous risk exposure
Mental/Sensory – Emotional
Mental/Sensory: N/A
Emotional: N/A
Days
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
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