MoneyGram

Description

At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking:

Sales Operations Analyst

What you will contribute:

The Sales Operations Analyst for Italy is responsible for finding new agents, retaining the current agent portfolio and developing innovative solutions for bettering sales and service. The job plays a crucial role in establishing relationships and marketing MoneyGram’s brand. The Sales Operations Analyst sources new sales opportunities through inbound lead follow-up and outbound phone/e-mail contacting.

What you will do:

• Generate revenue via phone or virtual meetings by obtaining agent information, understanding and interpreting competitive requirements, providing market information, and developing accounts in collaboration with the sales team.
• Sell new products and new services of MoneyGram to our agents.
• Facilitate the entire sales process from initiation of the original call until the follow up.
• Identify business opportunities and negotiate with agents.
• File documents, updates, and agent information.
• Respond effectively to agent questions.
• Develop and grow current accounts.
• Troubleshoot, track problems and navigate agents through MoneyGram support structure.
• Other duties as assigned.

What we are looking for:

Education

• BA/BS degree in related field preferred or equivalent work experience.

Experience

• 2+ years’ experience in a sales role, selling, and servicing customers.

Essential Skills

• Knowledge of Money Transfer Business, preferable.
• An engaging, outgoing personality and passion for helping customers.
• Ability to communicate to prospects in Italian, fluent level.
• Ability to communicate in English (min. advanced level).
• Ability to meet sales goals.
• Ability to close sales.
• Ability to negotiate and engage agents.
• Ability to build relationships.
• Data entry skills / Excel / SalesForce knowledge is preferred.
• Openness for business travel.

Why Join Us?

Here are some reasons it is so easy to love your career with us!

• Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free!
• Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
• Meal Vouchers (issued monthly) - Save on daily expenses with meal vouchers, ensuring you always have a good meal.
• Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
• Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
• Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered.
• Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
• Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.

Location: This position is based in Rome, Italy. While this is a hybrid flexible role it is required to reside in this country and visit the office from time to time.

About MoneyGram

MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.

The position is also open to candidates belonging to protected categories, as in accordance with Law 68/99.

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Qualifications