Cavco

Job Details

Description

ESSENTIAL DUTIES & RESPONSIBILITIES (All or some of these duties will be performed)

Accounts Payable and Receivable.

• • Follows SOP policy when processing invoices.
  • Receives, codes, and/or processes invoices.
  • Responsible for contacting vendors with billing discrepancies.
  • Processes daily deposits and customer refunds as directed by the general manager.

Customer Service

• • Answers phones and greets customers as needed.
  • Full autonomy to arrange, modify service via factories or vendors for the sole purpose of customer satisfaction and contract completion at the direction of the General Manager.
  • Assists with customer disputes and resolutions. Escalate issues to upper management as needed.
  • Research information when needed to reply to a customer on service-related items.

Customer file maintenance

• • Maintains and transmits copies of files to corporate per the SOP guidelines.
  • Ensure filing practice follows State Compliance standards.

MINIMUM QUALIFICIATIONS

• • High School Diploma

Cavco Industries is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.