IT Infrastructure Engineer

We are seeking an experienced IT Infrastructure Engineer to join our team. In this pivotal role, you will be responsible for supporting, maintaining, innovating, securing, and implementing infrastructure, network, cloud, server, and SaaS services. You’ll also provide 3rd-line support for end-user compute operations and act as a Subject Matter Expert (SME) for infrastructure-related queries.

You will need to have a full UK Driving license as you will need to be able to travel to our various sites.

You will be working on a hybrid basis with a mix of home and office. We're flexible about where you might be based to undertake this role, but you'll need to be able to travel into our London or Wakefield office when required.

This appointment will be made on merit.

We believe that diversity and inclusion strengthen and enrich us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities.

Experience

Experienced

Salary

Competitive

Type of role

Permanent

Full-time or part-time

Full-time

Location - Country

UK

Location - City

London, Wakefield

Business Unit

COO

Closing date

01/07/2025

Vacancy ref

8098

Documents

• Role Profile
• (PDF, 167.59kb)

About the role

This role is essential to delivering robust and scalable infrastructure services that support our organisation's mission of providing exceptional services to our customers. You will lead efforts to ensure the infrastructure is secure, compliant, and aligned with governmental and contractual obligations, while driving innovation and efficiency.

Key responsibilities:

• Support and maintain IT infrastructure, including cloud, servers, and networks.
• Proven track record using ITIL and engineering practices in large-scale organisations.
• Manage patching, backups, and compliance for hybrid-cloud Microsoft environments.
• Resolve complex issues across networking, security, and end-user systems
• Create and update technical documentation and IT governance.
• Optimise system performance and ensure high availability.
• Act as a technical consultant for internal teams and stakeholders.
• Deliver IT education and development support for over 1,000 end users and their devices.

About you

• Extensive IT support experience in large-scale environments.
• Strong knowledge of cloud services (IaaS, PaaS, SaaS) and hybrid-cloud infrastructure.
• Proficiency with Microsoft Azure, Windows Server, and PowerShell scripting.
• Excellent problem-solving and communication skills.
• Full UK driving licence with site travel flexibility

Desirable skills

• Relevant certifications (e.g., Microsoft, Azure, Cisco, CompTIA).
• Experience with Cisco networking, MECM, and security platforms.
• Knowledge of project management and IT governance frameworks.

Our Story and Mission

To find out more about City & Guilds please click on the following link:

About us | City & Guilds

What We Offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more.

Next Steps and how to apply

If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.

We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.

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