Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Reno Project Analyst I works closely with the homeowner, contractor, and internal stakeholders from start to finish ensuring the renovation and escrow holdback project file has all required documents with focus on FHA 203(k), FNMA Homestyle, VA, and FHLMC Choice Renovation. They determine project eligibility and provides outstanding customer service to homeowners and contractors. The Reno Project Analyst I reviews and approves disbursement requests based on the Company’s agency/investor guidelines and is expected to manage multiple files and maintain an active pipeline.
Principal Duties
- Reviews and analyzes all renovation and escrow holdback documents submitted on behalf of the renovation project to ensure it meets the Company’s underwriting and investor (FNMA/FHLMC/FHA/VA) guideline requirements. Analysis of renovation project documentation includes, but is not limited to:
- Contractor Questionnaire, certifications and supporting documents.
- Contractor Bids and/or HUD Consultant Work Write Up.
- Appraisal Report.
- Tracks and records progress of each renovation and escrow holdback project. Effectively communicates requirements to all parties of a transaction, both internal and external.
- Manages multi-state loan pipeline, coordinates pipeline management with internal stakeholders.
- Advises and assists Accounting, QC, Government Insuring, and other internal business partners with project-related inquiries.
- Determines project eligibility based on the Company’s agency/investor guidelines.
- Reviews and approves disbursements requests based on the Company’s agency/investor guidelines.
- Performs related duties as assigned by management.
- Reviews all applicable project requirements to ensure regulatory/state permitting laws are followed.
- Responds to customer inquiries received from both the inbound phone line and department email inbox.
- Performs account reconciliation to ensure balances reflect accurate within all systems of records.
- Researches and confirms escrow holdback funds balance and are appropriately disbursed.
Education and Experience Requirements
- High school diploma or equivalent, required.
- Bachelor’s degree (Business/Finance/Accounting), preferred.
- 2 years' mortgage loan life-cycle experience; &/or 1 year Conventional/Government renovation project review experience.
Knowledge, Skill, and Ability Requirements
- Excellent interpersonal, oral & written communication skills including Microsoft Office & SharePoint.
- Demonstrated ability to multi-task, prioritize & time manage efficiently & effectively; strong analytical skills with the ability to exercise independent judgment.
- Ability to work autonomously under minimal supervision.
- Excellent customer service orientation.
- Strong attention to detail and organization skills.
- Ability to adapt to change and grasp new concepts with minimal guidance.
- FHA 203(k) &/or HomeStyle Renovation processing experience highly preferred.
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave
- Pet insurance
- Adoption Assistance
- Tuition reimbursement
- Employee Loan Program
- The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
- Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
- Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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