Job Description Summary

Create business value by designing/developing and implementing fit-for purpose solutions within LDC (Lean Digital Core) program, simplifying business processes by leveraging technology, automation and innovation opportunities.

Job Description

#LI-Hybrid

Location: Barcelona, Spain

Major Accountabilities

• Create and document user stories
• Design of solution including all required documentation (e.g. support requirement prioritization, user requirement specification, adherence to LDC core, facilitate fit-to-core assessment for solution)
• Define core elements for the build (e.g. define scope for & run user/unit acceptance testing, definition of SAP user roles)
• Build solution including standard configuration, additions including interface and approved developments as a team in collaboration with business, IT and platform experts
• Build training material and contribute to change impact assessments as well as value generation assessment
• Execute trainings for users and contribute to organizational readiness for go-live (including establishment of super users)
• Support change management around the LDC users in collaboration with GPOs (e.g. adoption of global SOPs and advice for local SOPs)
• Report back learnings from go-lives and system acceptance

Key Performance Indicators / Measures of Success

• Documents completeness and reach required quality
• Delivery of key landmarks of the program on time, in quality and within budget, with full agreement and support of country and global teams

Requirements

Education

• Bachelor university degree or higher

Languages

• English as necessary and additional language(s) preferred

Experiences

• Proven senior experience in their process area at least with 10 years of experience and working in a matrix style within a large, complex process landscape
• Role model for Novartis’ values and behaviors within the organization with ability to motivate and develop people
• Excellent communication, collaboration and leadership skills with proven speaking, presentation, and facilitation experience in internal and external environments

Technical/Functional Skills & Knowledge

• Expert level expertise in commercial contracting processes with transactional customers (wholesalers, hospitals, pharmacies) across entire contract lifecycle in the pharmaceutical industry including:
  • Defining, and developing contract (front end) and revenue (back end) architectures
  • Defining contract & claims types (including claims maintenance, disputes & deduction management processes)
  • Defining and determining all condition types related to condition contracts (on and off invoice, inclusion / exclusion rules)
  • Defining contract/revenue lifecycle related reports
• Excellent communication, collaboration, and leadership skills
• Able to leverage networks of professionals across functions and business areas.
• Understands the competing organizational needs beyond own part of business.
• Able to interpret complex information and to influence internal and external peers.
• Role model for Novartis’ values and behaviors within the organization with ability to motivate and develop people.

Skills Desired

Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model