Kyndryl

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As an Engagement Transition & Transformation Integration Manager you will be working on Kyndryl pursuits for our new and existing clients for the transition and transformation of our client’s critical technology systems and infrastructure, with accountability for the overall Transition and Transformation (T&T) schedule, cost case, and solution viability.

You will work closely with our clients (technical, subject matter experts, program managers, Executives, etc.), internal Kyndryl teams (Sales, Solutioning, Technical Solution Managers, Markets, Consult Practices, Delivery, etc.), and client Third Party Advisors to develop the T&T solution, cost case, and schedule. You will be co-creating and ensuring accurate, high-quality T&T deliverables (Request for Proposal responses, cost cases, client oral presentations, program schedules, contract language, etc.). Within the Kyndryl Consult Integration Management organization, you will be accountable to the Transition and Transformation Executive and Market Portfolio Lead.

Responsibilities

• Independently support Kyndryl existing and new logo client solution requests (i.e. Request for Proposal, Request for Service, Request for Information, etc.).
• Ensure the proposed T&T solution, cost case, and schedule are viable and successfully attainable.
• Develop and co-create accurate, high-quality T&T engagement/pursuit deliverables, including Request for Proposal responses, cost cases, client oral presentations, program schedules, solution summary documents, T&T content for contracts, client dependencies, and solution risks and assumptions.
• Actively participate in solution reviews, cost case optimization, lessons learned, price release, and commercial reviews.
• Accountable for overall T&T pursuit management, solution status, issue and risk management, escalations, and executive updates.
• You will need to be visible, approachable, resilient under pressure, effectively evaluate alternate points of view and accountable for T&T governance while having a clear understanding of cross practice solution requirements and cost.
• Responsible for the hand-off of the final T&T solution to the implementation team, which typically involves transitioning the client to Kyndryl support.
• Participate in programs and initiatives that add value to our business and our clients.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• Experience in Transition & Transformation Services
• 5+ years’ experience in Solutioning and Engagement/Pursuit processes
• Proven Project & Program Management experience, including deliverables management
• Proven Leadership & Executive Communication Skills
• Project Management Professional (PMP)® certification or equivalent
• Proven ability to make difficult decisions and be adaptable and flexible
• Proven program knowledge and experience, including Issue, risk, and escalation management
• Process management and continuous improvement experience
• Strong leadership and analytical skills
• Strong negotiation and stakeholder management skills
• Excellent Communication skills, verbal and written in English

Preferred Skills

• Effort Estimation
• Experience with client infrastructure, data center, and/or application migration strategies
• Creating content for Contracts or Statement of Work (SOW)
• New Business Development
• Developing and co-creating T&T engagement/pursuit deliverables: Ensure accurate, high-quality deliverables such as Request for Proposal responses, cost cases, client oral presentations, program schedules, solution summary documents, and more.
• Managing end-to-end implementation: Oversee the transition and transformation schedule, cost case, and solution viability, and prepare the client for the steady state support team.
• Engaging with clients and internal teams: Collaborate with clients, internal Kyndryl teams, and client Third Party Advisors to develop T&T solutions, cost cases, and schedules.
• Ensuring the proposed solution's viability: Make sure the proposed T&T solution, cost case, and schedule are viable and attainable.
• Accountable for T&T governance: Manage solution status, issue and risk management, escalations, and executive updates, ensuring a smooth hand-off to the implementation team.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.