CrowdStrike

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

As a Briefing Program Manager, you will play a pivotal role in shaping the customer experience at CrowdStrike’s Executive Briefing Center (EBC) in Sunnyvale. You’ll collaborate closely with the Office of the CTO, Sales, Product, AV/IT, Facilities, and Marketing teams to deliver tailored, high-impact executive briefings that align to our customers’ strategic goals. From briefing intake to execution and follow-up, you’ll be a key partner in delivering meaningful engagements that deepen relationships and accelerate pipeline.

You’ll work as part of a small, high-performing team supporting CrowdStrike’s most strategic customer engagements. This is an onsite role based in Sunnyvale, CA, and requires an onsite presence during customer briefings.

Why This Role Matters:

CrowdStrike’s Executive Briefing Center is more than a space — it’s a platform for strategic conversations and lasting relationships. In this role, you’ll help design and deliver these moments, shaping how the world’s most influential companies experience CrowdStrike.

What You’ll Do:

• Serve as the primary point of contact for assigned briefings, partnering with the Office of the CTO and account teams to assess customer needs and objectives.
• Customize briefing agendas that align with strategic goals, coordinating with internal teams to secure the right executives, SMEs, and content.
• Lead pre-brief planning calls, provide guidance to discussion leaders, and ensure all participants are prepared and aligned.
• Host and facilitate briefings, delivering a polished and professional experience for customers and internal stakeholders alike.
• Review content and speaker flow, offering feedback to ensure relevance, consistency, and impact across sessions.
• Maintain briefing systems and tools—scheduling, updating agendas, capturing meeting notes, and tracking follow-ups in collaboration with account teams.
• Document customer feedback and insights post-briefing, identifying opportunities and sharing learnings to inform future engagements and strategy.
• Support the continuous improvement of briefing experiences by partnering with your team on process enhancements, templates, and special projects.
• Collaborate closely with the Briefing Center Manager, Briefing Coordinator, and extended teams to ensure every touchpoint — from physical environment to personalized moments — meets the highest standards.
• Coordinate with external partners (e.g., catering, gifting vendors, hospitality services) to ensure consistent and high-quality delivery.
• Continuously identify opportunities to enhance the on-site customer journey through thoughtful details that surprise and delight.
• Track briefing volume, attendee satisfaction, and post-briefing outcomes in partnership with the broader Executive Programs team to inform continuous improvement.

What You’ll Need:

We’re looking for someone who thrives in a fast-paced, customer-first environment and is passionate about delivering premium experiences. While you may not have deep expertise in every area below, you’re excited to grow and contribute meaningfully.

Minimum Qualifications:

• 5–7 years of experience in customer programs, customer briefings, executive engagement, event planning, sales enablement, or marketing roles.
• Excellent verbal and written communication skills with a professional and engaging presence.
• Confident working with cross-functional teams and stakeholders at all levels, including Sales, Product, Marketing, and Executives.
• High attention to detail and ability to manage multiple briefings and timelines simultaneously.
• Strong organizational, problem-solving, and project management capabilities.
• Customer-obsessed, with a passion for creating meaningful, personalized experiences.
• Comfortable working cross-functionally and collaboratively with operational teammates to ensure the full customer experience — from strategic agenda to environmental details — is cohesive and elevated.
• BA/BS degree or equivalent relevant work experience.
• Must be based in the Sunnyvale area and available to host briefings in person.

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Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to equal pay for equal work in its compensation practices. The base salary range for this position in the U.S. is $100,000 - $170,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.