OneAmerica

Job Details

Description

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!

Job Summary

The Operational Readiness Manager role is responsible for facilitating changes in process and technology for Institutional Market Operations. This position is responsible for executing business plan objectives that involve organization change management, improving customer service experience and enhancing associate engagement. More specifically, the position adds value to the organization by partnering with key stakeholders to execute and identify opportunities for efficiency and innovation, completing project objectives, and influencing product prioritization. In addition, this role may provide significant mentorship and support to the Op Readiness Consultant role.

What You Will Do:

• Support all teams under Institutional Markets Ops including RLRP, DBA and CEC.
• Meet project timeline deliverables
• Create and execute test plans for User Acceptance Testing
• Execute deliverables for OneAmerica Way for Operations
• Coordinate and facilitate organizational change management for Institutional Markets including communication, training, and documentation
• Lead process enhancement meetings
• Collect, manage, and implement ideas for process improvement
• Identify and implement opportunities to engage and collaborate across functional areas
• Evaluate process solutions to determine feasibility and prioritization
• Assist team members with project planning and execution

What You Will Need:

• College degree preferred or work experience in lieu of preferred.
• 3-5 year's experience working within operations, pension administration or process improvement.
• Yellow Belt /. Yellow Belt 2 recommended.
• Proficiency with Microsoft Office, primarily Excel, and ability to navigate multiple systems is required.
• Foreign language skills a plus but not required.
• Effective written and verbal communication skills are required.
• Analytical and problem-solving skills are required.
• High School Diploma or any combination of education and experience which would provide an equivalent background.

Salary Band: 6A

This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.

If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.

Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

For all positions:

Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.

To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.