About the team TikTok Shop is an innovative e-commerce solution which enables merchants, brands and creators to sell products directly on TikTok. Being part of the TikTok Shop Design team member, you will be able to utilize qualitative/quantitative studies to collect user feedback, create a deep understanding and empathy for our users, and work cross-functionally with design, product, and marketing teams to meet the business needs. On the TikTok Shop business design team, we believe in design that prioritizes usability, functionality, and impact. Our team, is strategically located in diverse cities, blends cultural insights and global perspectives. Centered on B2B solutions in operations and finance, we collaborate closely with stakeholders to create designs that enhance efficiency and user experiences. Join us to be part of a team pioneering design innovation and setting new industry standards. Responsibilities: - Responsible for designing TikTok e-commerce consumer experience to ensure usability and design quality. - Collaborate with product managers and developers to ensure continuous iteration and optimization of user experience. - Dive deep into different scenarios using UX tools and methods to discover experience issues. - Create and test prototypes early in the design process to build confidence in a solution. - Own every aspect of a product's design, from solving the core user challenge to shipping a well-tested and pixel-perfect UI.
Minimum Qualifications: - Experience in designing and launching end-to-end products with complex flows, multiple scenarios, and edge cases. - Ability to offer design variations and rationalize design choices - Proven ability to empathize with and develop solutions for users. Proactively identify customer pain points or design opportunities. Ability to articulate thoughts and motivations to different audiences Preferred Qualifications: - Bachelor's degree or higher; 2+ years of UX design experience with e-commerce experience preferred. - Self-motivated and proactive, capable of managing complex projects and driving initiatives. Strong communication and teamwork skills, open-minded, highly responsible, and able to collaborate across positions and functional teams
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