Amazon

DESCRIPTION

Inventory Trust team (SPIV) works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. Our mission is to safeguard our store from bad inventory and bad actors concealing their identities. To accomplish this mission, we withhold funds from bad actors, deny our fulfillment network to bad actors as a means to scale their abuse and ensure that counterfeit/illegal inventory is destroyed, prevent Seller credit abuse, identify and disrupt bad actor “spare accounts”, and generate insights to help SPS understand where bad actors are prioritizing their efforts.

If we successfully achieve our vision, then Bad Actors will stop committing misconduct on Amazon. While we obsess over customers, we specialize in obsessing over bad actors to identify their friction points and multiply them exponentially in ways that don’t impact good sellers. Our vision is to ensure Bad Actors never receive a dollar from selling on Amazon and abusing our policies. This is done with minimal friction for good sellers, clearly communicated policies, and accurate calculations.

We are looking for an experienced Risk Manager II to own complex projects, take high judgement decisions and manage escalations associated with our program’s expansion. In addition to making the right decisions, the candidate will need to be able to use SQL knowledge and use data as evidence to convince/influence key stakeholders.

Key job responsibilities

• Innovating and designing new or improved processes to support the business needs.
• Conducting detailed process analysis including time and motion studies, and safety/ergonomic, process complexity, cost and impact analysis.
• Maintain a strong understanding of best in class risk and control principles, and regulatory expectations – embed governance processes to perform recurring gap analysis against those expectations, and drive remediation where necessary.
• Identify and develop appropriate data sources and elements which contribute to risk-based assessments.
• Experience working in or supporting a fast-paced operations environment.
• Perform operational deep dives on compliance-related processes and systems. Understand business processes, regulations and controls, work with partners to identify root cause of issues.
• Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports.
• Analyze existing policy and process gaps, and develop solutions to close them.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent
• 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
• Candidate should be currently in Level 5 role.

PREFERRED QUALIFICATIONS

• 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
• Experience with SQL and Excel
• Demonstrated written communication skills - able to write, clearly and succinctly.
• Experience working in risk, fraud or compliance organizations.
• Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases.
• Ability to work with all levels of Associates and Managers and work effectively in a team environment.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.