Software Engineering Manager

Amdocs

Education
Benefits
Skills

Job ID: 200575

Required Travel :No Travel

Managerial - Yes

Location: :USA-IL, Chicago, W Bryn Mawr (AM)

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

In one sentence

Manage and lead design, development, and maintenance projects, to meet their Scope, Quality, Time, and Budget. Responsible for Team and People management

What will your job look like?

  • You will be responsible for full lifecycle of software engineering project (planning, execution, monitoring, risk management, resolution of issues, and achievement of the targets) within agreed quality, time, budget, and other agreed KPIs/SLAs
  • You will be responsible for Team and People management (professional and personal care aspects)
  • You will lead the team to resolve technical challenges, lead unit level initiatives to build technical competency to meet the needs of the team or unit
  • You will lead the team for meeting the best software engineering practices, quality processes and methodologies
  • You will promote and instill a culture of continuous improvement and efficiency to the software/business processes through out-of-the-box thinking on product and processes by utilizing or creating new software engineering tools and different innovation techniques
  • You will manage multiple interfaces (internal and external), relationships and communication to ensure software delivery is aligned to meet not only the customer requirements, but also adds value to their business

All you need is...

  • Bachelor's degree in Science/IT/Computing or equivalent
  • 10+ years of experience in SW Engineering role
  • Significant proficiency/in-depth knowledge in the domain (technology and/or products)
  • 4-5 years of experience in leading engineers through project lifecycle
  • Thorough understanding of software development and/or support methodologies, principles and procedures and related software management tools
  • Experience in Maintenance, installation/upgrade & Support of the following tools – Jenkins, JIRA, Figma, SonarQube, JFrog, GitHub, Clarity, Plutora, Adobe XD, Zivra CloudBees
  • Experience in Development, support and maintenance of Remedy tool. Should be able to configure WSDLs and REST API’s for Remedy as well as install all the certificates required to communicate to other applications such as IBM Netcool, Oracle Field Services, Sailpoint, Nokia Xperience, Ancible Tower, Amdocs Billing, and Splunk.
  • Experience working with Amdocs applications/Products is preferable.
  • Working at client location is an advantage , preferably part of the customer team and managing multiple vendor

Why you will love this job:

  • You will be challenged with leading and mentoring a few development teams & projects
  • You will join a strong team with lots of activities, technologies, business challenges and a progression path
  • You will have the opportunity to work with the industry most advanced technologies

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Read Full Description
Confirmed 44 minutes ago. Posted 6 days ago.

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