State of Montana

Identity Manager and A.I. Support Specialist - Hybrid (66998) - (25141336)

Why live in Helena, Montana?

• Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide.
• It is a relatively quiet place to call home where small-town living collides with outdoor adventure.
• Helena has a rich history and was originally founded as a gold camp during the Montana gold rush.
• Learn more about moving to and/or living in Helena, Montana here.

This position affords the opportunity to telework from a remote location within the state of Montana. Specific conditions will be outlined as part of the job offer and must adhere to state policy.

Why should you keep reading and consider working here?

We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration in the State Information Technology Services Division (SITSD). Our mission to provide shared IT services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government.

What is this career opportunity?

State Information Technology Division is seeking an Identity Manager and A.I. Support Specialist. The incumbent will be responsible for working with other engineers within the division to research, implement, manage, and support the Active Directory environment in combination with several other Identity Management Solutions for the State of Montana.

These solutions include Microsoft Active Directory, Microsoft Azure Active Directory, Okta, Google, and others. While all these specific skillsets are desirable, we can provide training to bring an eager, outgoing individual with strong technical skills up-to-speed.

What are we looking for?

Education and Experience:

Level 1:

• Associates degree in Information Technology, Computer Science, or a related field and
• 4+ years’ experience in developing and administering a professional Microsoft Active Directory and Microsoft Entra environment.
• Alternate combinations of education and experience will be considered on a case-by-case basis.

Level 2:

• Bachelor’s degree in Information Technology, Computer Science or a related field and
• 3+ years’ experience in developing and administering a professional Microsoft Active Directory and Microsoft Entra environment.
• Alternate combinations of education and experience will be considered on a case-by-case basis.
• Additionally, it will pique our interest if you have experience working with Azure Active Directory, Microsoft Identity Manager, or Okta.

Competencies:

Knowledge of:

• Intermediate to Advanced knowledge of Microsoft Active Directory and Modern Authentication.
• Microsoft Entra ID - General Management, Application Registrations, and Conditional Access.
• Microsoft PowerShell - Moderate to High Skillset, Including Building Scripts and Automation.
• Microsoft Windows Server Operating Systems – Including Server Core
• Knowledge of business A.I. Tools and/or Microsoft Copilots, including prompt engineering, adoption, educational guidance and troubleshooting.

Additional beneficial knowledge sets:

• Okta
• Computer Networking
• Microsoft Graph API
• Computer Programming Languages or knowledge of other Low/No code solutions.
• Microsoft Office 365
• ServiceNow

Ability to:

• Develop and implement IT solutions that span multiple technology stacks.
• Work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
• Provide a high level of customer service and staff training to meet customer service standards and expectations.
• Resolve service issues in a timely fashion.
• Assess architectural risks and develop mitigation strategies.
• Comfortable in performing demonstrations for customers and other Information Technology professionals.
• Effectively communicate with technical and non-technical audiences.
• Adapt to shifting business requirements.
• Work with minimal supervision and be a self-starter.
• Develop innovative solutions to problems.

Does this sound like you?

Please tell us how and why by submitting your resume and cover letter. (Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)

What can you expect from us in return for your hard work?

• Look here to see the additional benefits! They include:

o Work/life Balance

o Health Coverage

o Retirement plans

o Paid Vacation and Sick Leave and Holidays

o And more…

• Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF.

Other important information to be aware of.

• This position requires the successful completion of a criminal background check.
• Only online applications are accepted. By applying online, you can receive updates and monitor the status of your application.

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary: $

70,000.00 - 90,000.00 Yearly

Telework Eligibility: Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

: 1 Employee Status: Regular Schedule: Full-Time

Job Type

: Standard

Shift

: Day Job

Travel

: No

Primary Location

: Helena

Agency: Department of Administration Union: 000 - None

Posting Date

: Jun 16, 2025, 3:51:32 PM

Closing Date (based on your computer's timezone)

: Jul 1, 2025, 5:59:00 AM

Required Application Materials: Cover Letter, Resume

Contact Name: Shannon Voss | Contact Email: Shannon.Voss2@mt.gov | Contact Phone: 406-444-5583 The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.

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