DPS - IT - Salesforce Administrator/Developer - 0244 (00050565)
: TEXAS DEPARTMENT OF PUBLIC SAFETY
: Texas-Austin
:
AUSTIN HQ (MAIN)
5805 N LAMAR BLVD PO BOX 4087 AUSTIN TX 78773
Austin 78752
: Computer and Mathematical
: Regular
: Full-time Standard Hours Per Week: 40.00
: Yes, 5 % of the Time
State Job Code: 0244
Salary Admin Plan: B
Grade: 26
: 8,582.00 - 8,582.00 (Monthly)
: 1
: Exempt
: Jun 16, 2025, 6:40:52 PM
: Jul 1, 2025, 4:59:00 AM
PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.
SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
GENERAL DESCRIPTION:
Performs advanced (senior-level) computer programming work. Work involves analyzing system specifications to develop software for computer applications; developing solution software; documenting the methods and procedures used in software development; and testing, correcting, and revising software; overseeing the planning, scheduling, and assigning of programming projects; analyzing proposed computer applications; and providing technical programming assistance. Develops highly complex software applications in both Waterfall and AGILE development environments. Work under minimal supervision, with considerable latitude for the use of initiative and independent judgment.
The following Military Occupational Specialty codes are generally applicable to this position. https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf.
Applicants must fully complete the summary of experience to determine if minimum qualifications are met.
ESSENTIAL DUTIES / RESPONSIBILITIES:
1. Develop complex code using best practices and ensure the design and implementation fit within the system and requirements, ensuring performance measures are met.
2. Produce and review software deliverables and documentation throughout the design, development, testing and implementation phases.
3. Participate in peer code reviews and offer suggestions to improve code or correct potential design, functional, or performance issues.
4. Work closely with all project team members (including project managers, developers, testers and business partners).
5. Identify issues and provide solutions to issues that arise during software development and testing.
6. Train and mentor junior developers' staff in development methodology, software development lifecycle and establish business processes.
7. Participate in meetings with technical and non-technical personnel.
8. Provide project updates and status to team leads and/or management.
9. Work on several projects, production issues and day to day operations at the same time.
10. Participate in reviews of technical documentation to include design specifications, business, requirements, functional requirements and use cases for quality defects.
11. Create technical documentation, system processes and designs & integrations with other systems.
12. Create, build, deploy and maintain multiple branches of source code ensuring proper segregation.
13. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.
14. Perform other duties as assigned.
GENERAL QUALIFICATIONS and REQUIREMENTS:
Education – Graduation from an accredited four-year college or university with a Bachelor’s Degree with Major or coursework emphasis in (STEM) Science, Technology, Engineering, and Mathematics or a related field.
Experience – Minimum of three (3) years’ experience performing as a salesforce administrator. Including two (2) years as a Salesforce developer, and two (2) years of experience using Git/Bitbucket.
Substitution Note: Additional work experience of the type described, or other related education may be substituted for one another on a year-for-year basis.
Licensure and/or Certification – Must possess a valid driver license from state of residence.
Regulatory knowledge – Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Design, code, test, and debug applications in accordance with Section 508 accessibility specifications.
Supervisory/Managerial/Leadership skills – Knowledge of management and supervisory methods and principles, performance and productivity standards, and fiscal/budget management. Able to develop plans, policies, and procedures for efficient workflow and overall effectiveness. Must exhibit integrity; provide clear direction to subordinates; promote teamwork and be able to motivate others to accomplish goals.
Interpersonal Skills – Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.
Organizational and Prioritization Skills – Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.
Presentation/Communication Skills – Must be able to construct and deliver clear, concise, and professional presentations to a variety of audiences and/or individuals.
Research and Comprehension – Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.
Analytical Reasoning/Attention to Detail – Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.
Technology (computers/hardware/software/operating systems) – Must possess appropriate levels of proficiency with utilized software and systems and be able to learn new software/systems. Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Knowledge of the principles, practices, and techniques of programming and systems analysis; computer operations procedures and systems; and computer programming languages. Skill in problem solving, in critical thinking, in computer programming, in the use of hardware and software, and in modifying or developing software for applications. Ability to process information logically; to design programs and systems logic; to prepare program specifications; to code, test, and debug software; to interpret technical information related to program.
Confidentiality and Protected Information – Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.
Safety – Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.
Travel and/or Schedule – Availability for after-hours, weekends, and emergency work may be required as needed. Travel (in city, and surrounding areas) as needed.
PHYSICAL and/or ENVIRONMENTAL DEMANDS:
The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
State of Texas Benefits and Retirement Information: https://www.ers.texas.gov/
A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.
A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary.
Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.
DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.
State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.
Read Full Description