We are seeking experienced engineer with strong technical versatility and a proven ability to work across a wide range of systems and tools. This role is part of a highly technical support team, responsible for maintaining and improving production environments, deploying open-source tools, developing automation, and ensuring system reliability
Accountabilities:
1. System Reliability & Support
- Provide hands-on technical support for systems and applications during US Eastern Time hours.
- Participate in incident response, root cause analysis, and performance tuning to ensure system uptime and reliability.
2. Automation & Scripting
- Develop and maintain automation scripts using languages like Python, Perl, PHP, or JavaScript to streamline operations and reduce manual work.
3. Infrastructure & Cloud Management
- Manage and support cloud environments and infrastructure services.
- Administer Linux-based systems, Java services, and Apache web servers.
4. CI/CD & DevOps Tooling
- Build and maintain CI/CD pipelines using tools like GitHub, JFrog, and Maven.
- Ensure smooth and secure software delivery processes.
5. Database Development & Support
- Develop and support applications using MySQL and SQL, ensuring data integrity and performance.
6. Security & Monitoring Implement security best practices in development and operations.
- Use monitoring and network troubleshooting tools to proactively identify and resolve issues.
7. Collaboration & Documentation
- Contribute to internal documentation and knowledge sharing.
Requirements:
- Bachelor's degree holder. (Computer Science, Computer Engineering, Information Technology or relevant courses)
- 5+ years of relevant experience
- Experience in a technical support, SRE, or DevOps engineering role
- Proficiency in scripting languages (Python, Perl, HTML, PHP, JavaScript)
- Strong database skills (MySQL, SQL)
- Familiarity with open-source deployment and cloud technologies
- Experience with CI/CD tools and version control systems (GitHub, JFrog, Maven, etc.)
- Solid understanding of Linux systems, Java environments, and web services (Apache)
- Exposure to security concepts and secure coding practices
- Familiarity with network diagnostic and troubleshooting tools
- Strong verbal and written communication skills
- Active GitHub profile and contributions to open-source projects
- Experience participating in on-call rotations or incident management
- Solid linux background, Perl, C#, Python
- Azure – databases, app services
- Microsoft Power Automate
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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