Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant, Mainframe CICS Admin

We are seeking a skilled and experienced Mainframe CICS Administrator to join our infrastructure team. The ideal candidate will be responsible for the installation, configuration, maintenance, and support of CICS systems on IBM Mainframe platforms. You will ensure the availability, reliability, and performance of the CICS environment to meet business needs..

Responsibilities

• Experience in upgrade/install of CICS Transaction Servers, zCEE, CICS PA and other vendor products (CAFC) along with maintenance by applying FIX packs periodically.
• Installation and tuning processes and procedures for CICS webservices and CICSplex System manager, JVM Servers and Angels stated tasks so that all CICS services and infrastructures meet operational targets.
• Should be self-sufficient and able to perform most of the tasks involved in his/her role without assistance.
• Good knowledge on monitoring and administrative tools like Omegamon, Sysview or any other equivalent for support.
• Identify performance bottlenecks and provide administrative solutions where appropriate.
• Working knowledge of System z communications and Systems Network Architecture (SNA) concepts
• Ability to interpret and utilize assembler output listings.
• Monitor ticketing tool to resolve incidents and requests within agreed SLAs.
• Adopt to weekends to support which get planned on rotational basis to change implementation and supports client systems for 24/7 on rotational basis.

Qualifications we seek in you!

Minimum Qualifications / Skills

• B.Tech/B.E/ MCA
• Excellent written and verbal communication skills

Preferred Qualifications/ Skills

• Utilizing system diagnostics tools like CA SYSVIEW / Omegamon / Main view, Fault Analyzer, CICS PA to arrive at problem solutions, Hands on CICS SSL Setup Troubleshooting
• Understating of CICS Application Architecture (CMAS/MRO and NON MRO), design and maintenance, for CICS connections from CICS as well Off host DataPower , WAS, JAVA to analyze architecture and security issues, and perform advanced troubleshooting.
• Working knowledge of z/OS Job Control Language (JCL).
• Tool - Service Now for Incident/Change Management, BMC Remedy On-Demand Tool.
• Ensure documentation of all DR related operational processes and procedures.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.