Job Description
POSITION SUMMARY
The Epic Technical Manager will lead the team responsible for Epic operational databases, Cogito, HyperSpace administration, and Web and Service Server administration. The Technical Manager for the Epic project will participate in project scope and direction discussions. The Technical Manager will organize and lead technical discussions and provide management for the technical components of the Epic implementation. The Technical Manager will have the technical background and understanding of the technical infrastructure staff including servers, storage, network, and desktop support teams. The Technical Manager is also responsible for ensuring that all implementation tasks are completed within the timelines outlined by the Epic project manager and director. The successful candidate will be responsible for planning, coordinating, and managing all activities related to the design, development, and implementation of Epic Technical functions.
MINIMUM REQUIREMENTS
Education:
- Bachelor’s degree in Information Technology or equivalent combination of education and experience.
- Epic Operational DBA Certification
- Data Courier Administrator Certification
Experience:
- Two or more years of Linux/Unix experience or Linux/Unix certification.
- Strong Unix skills using the command‐line prompt, including navigating directory structures and file manipulation
- Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc.
- Knowledge of a command shell ﴾Korn, POSIX, Bourne, or C﴿, plus languages and utilities such as awk, sed, and Perl
- Ability to create, understand, and follow processes to ensure successful execution of critical maintenance procedures
Knowledge, Skills, Abilities:
- Knowledge of system development methodology and principles of project management.
- Ability to analyze and solve problems.
- Technical knowledge and understanding of clinical systems.
- Ability to communicate effectively with staff.
- Ability to set priorities and manage time effectively.
License/Certification/Registration:
None required.
SUPERVISION RECEIVED
Receives minimal supervision from the Director, Infrastructure & Cyber Security.
SUPERVISION GIVEN
Supervises a team of technical professionals responsible for server, database and end user client deployment.
Responsibilities
ESSENTIAL FUNCTIONS
- Lead the Epic Technical team.
- Ensuring that technical requirements and tasks are understood, clearly communicated, and executed on time.
- Updating technical and interface project plans, technical trackers, and other work plans
- Participating in core project leadership discussions and decisions
- Acting as a liaison between the technical team and the application team
- Ensuring that technical staffing levels are maintained, and that training and certification requirements are met.
- Maintaining close communication with the Epic leadership team, Applications managers, CIO, IT leaders, and system representatives.
- Coordinating production and non-production hardware and software support for your Epic
- Infrastructure including servers, network, storage, backup, operating systems, virtualization platforms, and desktop devices.
- Tracking technical integration issues and coordinating issue resolution.
- Ensuring that the systems teams provide routine system monitoring and that issues are mitigated.
- Leading infrastructure capacity planning and monitoring activities.
- Assessing and procuring Caché and third-party licenses as needed.
- Working with application and technical teams and project and organization leadership to develop, document.
NON-ESSENTIAL FUNCTIONS
Performs related and miscellaneous duties as assigned.
About Us
Why Mount Nittany Health?
At Mount Nittany Health, we provide high-quality patient care with a unique combination of the latest in clinical technology and compassionate medical professionals. We are committed to improving both the quality and availability of healthcare in our region and seek to hire only the best to support the communities we serve.
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