Cognizant Technology Solutions Corporation

Experienced Enterprise Content Management (ECM) Systems

Content & Document Lifecycle Management:

• 13+ years of experience in Content Management, Document Management, Records Management, or Enterprise Content Management (ECM).
• Manage and maintain content and documents across various systems (e.g., SharePoint, Documentum, OpenText, internal repositories, Adobe Experience Manager (AEM)) ensuring accuracy, consistency, and compliance.
• Develop and enforce content classification schemas, metadata standards, and tagging conventions.
• Oversee document version control, access permissions, retention policies, and archival processes.
• Ensure all content and document management practices comply with internal policies, industry regulations, and legal requirements (e.g., data privacy, record-keeping).
• Contribute to the development and refinement of content governance frameworks.
• Conduct regular content audits to identify outdated, redundant, or inconsistent information.
• Engineer solutions to capture not only document content but also organizational and semantic context—ensuring each document is tagged, enriched, and classified for optimal downstream use.
• Implement context-preserving transformations, such as OCR, language detection, classification, and context-based metadata extraction, leveraging Azure Cognitive Services and custom AI models.
• Define strategies for automated metadata extraction, entity recognition, taxonomy management, and document context embedding (including vector-based semantic search).
• Implement auto-tagging, versioning, and lineage tracking to ensure every document’s journey—from ingestion to consumption—remains transparent and auditable.
• Champion the integration of advanced content embedding (e.g., knowledge graphs, vector databases) to enable intelligent, context-aware document retrieval and RAG (Retrieval Augmented Generation) solutions
• Educate and train users on best practices for content creation, organization, and AI-enabled tools.
• Knowledge of Headless CMS: Examples: Contentful, Strapi, Sanity, ButterCMS, Storyblok, Hygraph, Directus. Many traditional CMS like WordPress and Drupal now also offer "headless" options via APIs.

AI Skills

• Demonstrated understanding and working knowledge of Artificial Intelligence (AI) and Machine Learning (ML) concepts, particularly as they apply to unstructured data (e.g., Natural Language Processing - NLP, intelligent document processing - IDP, text analytics, generative AI basics). This is not an AI development role, but a comprehension of capabilities and limitations is key.
• A genuine interest in how AI can transform information management.

Team Leadership skills:

• Responsible for designing functional technology solutions, overseeing and reviewing development and implementation of solutions, and providing support to software development teams under supervision of Technical Lead and in close collaboration with Lead Engineers.

Communication & Collaborative Skills

• Lead workshops and knowledge-sharing sessions to promote best practices in document enrichment and contextualization.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Excellent communication and interpersonal skills, capable of explaining complex information clearly.
• Ability to work independently and collaboratively in a team-oriented environment.
• Proactive, organized, and capable of managing multiple priorities.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.