TEKsystems

Client Support Specialist (High-end system product, Client Support Call Center)

Location: Maitland, FL (should live within 20 miles)

Remote: Hybrid Remote. Work from home days are Thursday and Friday. In office days are Monday through Wednesday.

• Must have high speed internet and a quiet workspace to work from home.

Pay Rate: Very competitive - $22.00/hour + Benefits

Hours per week: 40 hours + Eligible for OT

Schedule: 830AM-5PM EST

Holidays: This is a service position. We are Open from Christmas to New Years and expected to work.

Interview Process: 1 round interview

Education: Bachelors Degree preferred but not required

Timeline...

Expected Interview Date

6/23/2025

Expected Start Date

8/4/2025

Description

• Provide expert support and respond to inquiries regarding computer system products via phone and email
• Use your strong interpersonal skills and product knowledge to communicate with customers, resolve issues, and assist in the use of computer system products and abilities (useful in HR, benefits, and related compliance departments)
• Follow up and follow through throughout new projects, requests, and cases
• Ask relevant questions to define the root cause of a problem, generate solutions, decide on a course of action, and be accountable for actions and decisions
• This role is looked as true account on communication with Delivery service providers. (DSP)
• The customers are independent business owners and entrepreneurs
• You will be on the phone all day 80%. Break out to team meeting
• There are 3 levels that you can grow in. Understands: You are tied to a desk.
• Act as a subject matter expert for clients and new associates by providing technical expertise, guidance and training as needed
• Meet department standards and metrics

Other:

Some notable companies that use our service: PepsiCo, T-Mobile, Amazon, and Royal Bank of Canada

Please apply today for more information.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Kissimmee,FL.

Application Deadline

This position is anticipated to close on Jun 18, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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