Technical Support and Application Specialist (NOT IT)
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Located in Sparta, NJ
Salary: 60k-65k
This hybrid role is ideal for someone with mechanical/electrical aptitude, practical experience in metalworking or related industries, and a passion for problem-solving and innovation. This position includes opportunities for future growth into a leadership role.
Key Responsibilities:
- Provide technical support for Losma's product line, including installation guidance, troubleshooting, and customer service.
- Work closely with engineers, external sales teams, and clients to deliver tailored solutions.
- Interpret and work from technical drawings, schematics, and product manuals.
- Assist in configuring and demonstrating equipment functionality, especially related to motors, transformers, engines, and CNC machinery.
- Participate in occasional travel for customer visits, technical support, and trade shows.
- Collaborate in remote/hybrid settings, with periodic visits to the Sparta, NJ office.
- Undergo extensive product and application training, including:
- 1 week at factory in Italy to meet team
- 6–12 months of hands-on mentoring with the current specialist
- Regular Teams meetings and live demonstrations
Requirements:
- A few years of hands-on experience in metalworking, machinery maintenance, or a similar technical field.
- Strong mechanical and electrical aptitude; ability to learn quickly and apply new concepts.
- Experience with motors, transformers, CNC systems, or similar equipment is highly desirable.
- Ability to read and interpret technical drawings.
- Excellent interpersonal and communication skills.
- Comfortable working independently and coordinating with cross-functional teams.
- Willingness to travel on an as-needed basis.
Preferred But Not Required:
- Degree in mechanical, electrical, or industrial engineering/technology.
- Experience in customer-facing technical roles.
- Familiarity with industrial air filtration, coolant filtration, or similar technologies.
Location & Work Structure:
- Hybrid preferred: Sparta, NJ (flexibility for remote work with periodic office visits).
- Travel: Minimal, mostly for specific customer support or trade shows.
Express Office: Hackettstown
453 Route 46
Suite 5
Hackettstown, NJ 07840
Email us
Apply Now
Technical Support and Application Specialist (NOT IT)
Share
Located in Sparta, NJ
Salary: 60k-65k
This hybrid role is ideal for someone with mechanical/electrical aptitude, practical experience in metalworking or related industries, and a passion for problem-solving and innovation. This position includes opportunities for future growth into a leadership role.
Key Responsibilities:
- Provide technical support for Losma's product line, including installation guidance, troubleshooting, and customer service.
- Work closely with engineers, external sales teams, and clients to deliver tailored solutions.
- Interpret and work from technical drawings, schematics, and product manuals.
- Assist in configuring and demonstrating equipment functionality, especially related to motors, transformers, engines, and CNC machinery.
- Participate in occasional travel for customer visits, technical support, and trade shows.
- Collaborate in remote/hybrid settings, with periodic visits to the Sparta, NJ office.
- Undergo extensive product and application training, including:
- 1 week at factory in Italy to meet team
- 6–12 months of hands-on mentoring with the current specialist
- Regular Teams meetings and live demonstrations
Requirements:
- A few years of hands-on experience in metalworking, machinery maintenance, or a similar technical field.
- Strong mechanical and electrical aptitude; ability to learn quickly and apply new concepts.
- Experience with motors, transformers, CNC systems, or similar equipment is highly desirable.
- Ability to read and interpret technical drawings.
- Excellent interpersonal and communication skills.
- Comfortable working independently and coordinating with cross-functional teams.
- Willingness to travel on an as-needed basis.
Preferred But Not Required:
- Degree in mechanical, electrical, or industrial engineering/technology.
- Experience in customer-facing technical roles.
- Familiarity with industrial air filtration, coolant filtration, or similar technologies.
Location & Work Structure:
- Hybrid preferred: Sparta, NJ (flexibility for remote work with periodic office visits).
- Travel: Minimal, mostly for specific customer support or trade shows.
Express Office: Hackettstown
453 Route 46
Suite 5
Hackettstown, NJ 07840
Email us
Apply Now
Share
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