The Boston Consulting Group

Who We Are

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

What You'll Do

You will join our team to develop and support custom Employee Center portal solutions on the ServiceNow platform. In this role, you will focus on scripting, configuration, and integration to deliver modern, user-friendly portals that enhance the employee experience. You will design and implement custom widgets, leverage AngularJS, and configure Service portal to meet business needs.

You will also help deploy new functionalities on Employee Center, custom UX improvements, front end development for the Portal and UI Builder components, while working closely with stakeholders to create visually appealing and highly functional user experiences.

What You'll Bring

• 3-5+ years of experience developing and supporting Service Portal solutions on the ServiceNow platform.
• Hands-on expertise in Service Portal, custom widget creation, AngularJS, HTML, CSS, and JavaScript.
• Experience implementing and customizing Employee Service Center and Employee Center Pro.
• Familiarity with ServiceNow's UI Builder, user experience customization, and performance optimization for portals.
• Knowledge of REST APIs, client-side scripting, and server-side scripting to enable seamless integration and dynamic user interactions.
• Experience working with agile methodologies and contributing to sprints to deliver incremental value.
• A strong desire to obtain ServiceNow certifications, such as Certified Application Developer or Certification/Workshop experience in Employee Service Center.

Who You'll Work With

You will work within an agile team composed of engineers, architects, and analysts. You'll partner closely with the product owner and scrum lead, contributing to sprint planning, solution design, and day-to-day platform support. You will report to the ServiceNow Chapter Lead, gaining exposure to a variety of projects that drive value across the organization.

Additional info

YOU’RE GOOD AT

• Developing dynamic and engaging user interfaces for ServiceNow Service Portals using AngularJS, HTML, CSS, and JavaScript.
• Designing and implementing Employee Center portals to streamline user experiences.
• Building and customizing widgets for ServiceNow portals to meet unique business requirements.
• Troubleshooting and resolving technical issues with precision and attention to detail.
• Collaborating with stakeholders, team members, and cross-functional teams to align solutions with organizational goals.
• You enjoy working in an agile environment, actively participating in sprints and iterative improvements.
• You seek out opportunities to expand your ServiceNow expertise and continuously learn new platform capabilities.

WHAT SETS YOU APART

• A passion for creating intuitive and visually appealing user interfaces that drive efficiency and user satisfaction.
• A resourceful approach to problem-solving and a drive to deliver innovative solutions.
• Strong communication skills to ensure alignment with stakeholders and team members across the organization.
• A proactive mindset with a focus on continuous learning and improvement.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.