ICF International

Our team is a leading provider of Digital Transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Appian, Microsoft and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.

We are seeking a Salesforce Architect to join a Salesforce Center of Excellence as a senior technical advisor, platform technical lead, and deployment specialist. Support will span from pre-sales solution consultation, design/code reviews during implementation, management of the CI/CD process, and operational support activities. The candidate will provide assistance in establishing new platform services, technology standards, security standards, change management process etc. for large federal agencies.

The candidate must demonstrate progressive leadership in the full life cycle of the software development environment. We desire prior experience with establishing a salesforce.com Center of Excellence with emphasis on governance, setting of multi-Org rollout strategy, introduction of new platform services, and Release and Change Management Processes, including DevOps and CI/CD. Experience in providing program oversight and technical architecture for Salesforce applications. Excellent analytical, technology, communication, decision making and problem-solving skills. Communications is key, for as Salesforce Subject Matter Expert (SME), you will help the client maximize their Salesforce investment.

This is a client facing SME role where you will support the client in maximizing their Salesforce investment.

Candidates must be able to consistently be available during Eastern Time business hours to align with core team schedules and operational needs. US Citizen or Permanent Lawful Resident (Green Card Holder) preferred.

RESPONSIBILITIES:

• Lead the Architectural Review Board with responsibility for critical analysis of technical architecture designs, code & configuration, sharing models, integrations, and overall solution strategy, including Org strategy, org migration, and alignment with Salesforce best practices.
• Execute Change and Release Management for the Salesforce applications using DevOps and CI/CD processes.
• Assist the client in a pre-sales capacity by meeting with prospective end-user customers, conducting discovery, mapping functional requirements to Salesforce platform capabilities, identifying gaps requiring third party systems or utilities, and preparing & presenting solution recommendations.
• Assist with onboarding new CoE customer project teams onto the platform to begin development initiatives.
• Work with Client's enterprise architecture team to define technical development guidelines and security guidelines for Salesforce based applications.
• Perform code reviews and ensure team deliverables are vetted against best practices.
• Provide guidance on master data management associated with Salesforce, including data capture, indexing, warehousing, storing, cleansing and security.
• Manage source code and associated repositories for salesforce applications.
• Recommend Salesforce.com integration strategies with different business systems, including working use of leading integration tools.
• Provide strong leadership and mentoring of junior resources.

REQUIREMENTS:

• 8+ years of progressive software development and system design experience.
• 5+ years of experience as the lead Architect on large-scale Salesforce implementations, including Experience Cloud.
• 3+ years of hands-on experience creating/deploying Flows, Lightning components, VisualForce, Salesforce configurations, Apex classes, APEX Web services, APIs, sharing models, Reports and Dashboards, and AppExchange utilities.
• 3+ years of hands-on Release Management experience.
• 2+ years experience with OmniStudio and Salesforce Public Sector Solutions.
• 1+ years of experience supporting US Federal and/or State customers.
• Must be able to successfully pass Federal Suitability requirements.
• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

PREFERRED:

• US Citizen or Permanent Lawful Resident (Green Card Holder) preferred.
• Certified Application Architect OR Certified System Architect highly preferred.
• Experience on Federal Salesforce projects preferred.
• Experience with Salesforce Shield products.
• Experience in Salesforce with end-to-end implementation in the following areas:
• Understanding of key SFDC architectural concepts and how they influence design.
• Data Migration, SSO, email relay, and web services experience involving the Salesforce platform.
• Integrating Salesforce.com with 3rd party solutions like Docusign, eSignLive, Own Backup & Recovery, telephony systems, etc.
• Experience with Mulesoft and APIs for systems integration with Salesforce.

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$118,730.00 - $201,840.00

Nationwide Remote Office (US99)