UW MEDICINE IT SERVICES has an outstanding job opportunity for an Applications Analyst 2 - Ancillary position.
PLEASE NOTE: These positions (4) are only open to current UW Medicine employees.
WORK SCHEDULE
100% FTE – 40 hours per week
Day Shift – CORE HOURS ARE 07:00 – 15:00 (PST), Monday-Friday
Required participation in team on call schedule
THESE POSITIONS ARE 100% ONSITE (NO TELEWORK) AT ONE OF THE FOLLOWING LOCATIONS:
HARBORVIEW MEDICAL CENTER
UWMC – MONTLAKE
UWMC – NORTHWEST
FLOAT – All Analysts are expected to float between the three medical centers, learning all three environments to be able to cover sick and vacations as needed
DEPARTMENT DESCRIPTION
UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
POSITION HIGHLIGHTS
Values-based work environment
Active departmental Equity, Diversity, and Inclusion Committee
15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
100% matching, 100% immediately vesting 403(b)
PRIMARY JOB RESPONSIBILITIES
Analyze customer business and technical requirements and issues, recommending solutions
Design, build, test, and implement enhancements to meet functional requirements
Provide production support and ongoing system troubleshooting, maintenance, monitoring, and training
Manage projects, processes, and documentation to support customer needs
ADDITIONAL DETAILS
These are new roles and are not intended to be first call support, but an on-site secondary support resource dispatched only after primary assessments are performed
These onsite Analysts will act as a conduit for additional training and informatics resources, advise on adoption strategies, and inform hospital and ITS leaders on trends and future technological needs
The Analysts will endeavor to use excellent customer service skills to improve ITS partnership with Facilities, Clinical Engineering, and Nursing partners
Analysts will be rounding on floors and have regular attendance in the Daily Safety Brief (DSB) to assess unreported issues
TECHNOLOGIES YOU MAY WORK WITH
Telesitter – Replaces in-person “sitters”; the Telesitter system includes an Epic Monitor module running on a Nesa-provided cart that includes two-way audio-video as well as alarm notifications
Rauland Enterprise Nurse Call – Replaces a physical facilities-based nurse call systems based on buttons, lights, and tones; this modern enterprise nurse call system includes enterprise server infrastructure, software, and integrations to mobile phones
Midmark Staff Duress – Rauland Nurse Call integrated staff duress system
Strongline Staff Duress – Standalone temporary staff duress system implemented throughout HMC and utilized until the Midmark staff duress system is fully implemented
Care.AI Virtual Care – An integrated hardware and software platform that provides for two-way communication and ambient monitoring of patients in inpatient rooms
Sonifi with Epic integration – TV entertainment system expanding to provide care-related information fed by Epic
Dispatch – Vendor-provided tablet-based application to facilitate patients communicating simple needs such as ice, blanket, meal, etc.
Other Technologies will be added as needs are assessed over time
REQUIREMENTS
Bachelor’s degree Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience
Non-Epic “Ancillary” System experience REQUIRED
Epic experience a plus
2+ years’ experience must include the following:
1+ years providing EHR systems application maintenance/support
Familiarity with UW Medicine’s current IT and hospital infrastructure
Demonstrates a strong customer-oriented mindset, with excellent follow-through and experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service
Strong communication and people skills
1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
Broad specialized skill set with experience working on devices such as cameras, TVs, video systems, and printers
Comfortable dealing with Charge RNs and administrator-level Operational Nursing leaders
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Open to UW Employees only
If you are a UW employee and would like to be considered for this position, please login to your UW employee profile to apply.
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