UTMB Health

• This is an open-pooled position. Applicants' education/experience will be considered and the position may be filled at a lower or higher level, as appropriate.***

Medical Assistant I

Minimum Qualifications:

High school or equivalent. Certified or Registered Medical Assistant or graduate of an approved Medical Assistant program. CPR Certification required

Preferred Qualifications:

Experience starting IVs preferred

Job Summary:

To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area.

Job Duties:

• Assists with patient flow within assigned outpatient clinic setting.
• Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
• Prepares and assists patients undergoing treatments, examinations, and procedures.
• Recognizes patient care priorities, treatment plan, objectives, and potential crisis.
• Recognizes and communicates patient needs and unusual occurrences with patients / families.
• Accurately documents / communicates interventions and measurements.
• Communicates relevant information to appropriate health care provider.
• Under supervision, completes accurate, concise, and legible documentation on patient clinic record.
• Assists in the maintenance of equipment, supplies, and the environment.
• Assists in maintaining a clean and safe environment.
• Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability.
• Cleans equipment and returns to its proper place.
• Reports equipment and supplies needing replaced or repaired.
• Stocks rooms, carts, cabinets, etc. as assigned / requested.
• Respects and supports patient rights.
• Serves as patient / family advocate.
• Practices principles of patient and employee confidentiality.
• Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.

Work Schedule:

Monday through Friday, 1:00pm to 9:30pm.

Medical Assistant II

Minimum Qualifications:

High school or equivalent. Three years experience. Certified or Registered Medical Assistant with a nationally recognized accreditation organization (AAMA, AMT, NCCT, NHA or other). CPR Certification required.

Job Summary:

To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area. The Medical Assistant II may function as a member of a Patient Centered Medical Home clinical team or may function in a role that includes routine administrative and clinical tasks. The Medical Assistant II has advanced Medical Assistant skills and is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care.

Job Duties:

• Assists with patient flow within assigned outpatient clinic setting.
• Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
• Prepares and assists patients undergoing treatments, examinations, and procedures.
• Recognizes patient care priorities, treatment plan, objectives, and potential crisis.
• Recognizes and communicates patient needs and unusual occurrences with patients / families.
• Accurately documents / communicates interventions and measurements.
• Communicates relevant information to appropriate health care provider.
• Under supervision, completes accurate, concise, and legible documentation on patient clinic record.
• Assists in the maintenance of equipment, supplies, and the environment.
• Assists in maintaining a clean and safe environment.
• Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability.
• Cleans equipment and returns to its proper place.
• Reports equipment and supplies needing replaced or repaired.
• Stocks rooms, carts, cabinets, etc. as assigned / requested.
• Respects and supports patient rights.
• Serves as patient / family advocate.
• Practices principles of patient and employee confidentiality.
• Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.
• Respects and supports patient rights.
• Serves as patient / family advocate.
• Practices principles of patient and employee confidentiality.
• Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.
• Practices positive customer peer relations.
• Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate.
• Functions as an interdependent and supportive team member.
• Answers patient calls with accuracy and properly document patient needs,
• Appointment scheduling, including financial counseling for day surgery, reminder calls, patient financial responsibility and future appointments, Arrives patients including preparation of paperwork/charts, collection and receipting of copays, tokens distributed and authorized deferments,
• Registration including eligibility, demographics and Medicare and third party coverage, communicates any obstacle to access or authorization to patient, referral source, UTMB Physician and clinical staff appropriately,
• Dispositions patient within designated timeline.

Work Schedule:

Monday through Friday, 1:00pm to 9:30pm.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Compensation