Amazon

DESCRIPTION

Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s MX team!

The Marketplace or “Selling on Amazon” business exists in many countries and is a significant percentage of the total Amazon unit sales and growing. Each year, tens of thousands of businesses join the marketplace adding millions of new products. Our vision is to offer customers Earth’s largest selection. We are all striving to improve Seller experience and enable LATAM Sellers to be successful selling through Amazon.com.

Processes are either existing or to be built.

We are seeking an experienced Program Manager to join the Marketplace team to build solutions to help Sellers scale their business on Amazon. The role will develop and drive programs that will have a direct impact on the Sellers' and customers' experience.

The Program Manager will own program plans, optimizing stakeholder communication, and coordinating critical operational process and compliance impacts to our organization. This role will also have responsibility for aligning the programs and roadmaps, and collaborating with business and development teams across the company to manage the end to end delivery.

Key job responsibilities

Role and responsibilities:

• Develop new programs/solutions and create roadmaps, lead multiple high profile meetings to align project requirements and collaborate seamlessly with stakeholders, business groups, product managers, operations associates and tech leads.
• Interact with multiple teams to identify gaps in selling partners abilities and determine services to be offered through third-party service providers
• Define service scope, find and develop partners
• Launch new services/partners and drive adoption by selling partners
• Support coordinating marketing content, experience, and strategy for generating awareness
• Track and report KPIs for all services

BASIC QUALIFICATIONS

• Bachelor's degree
• 8+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Fluent in Spanish and English (written and spoken)
• Advanced Excel

PREFERRED QUALIFICATIONS

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.