Amazon

DESCRIPTION

Amazon is seeking a dynamic professional to join our growing Seller Experience team in Brazil as a Program Manager. In this impactful role, you will drive initiatives that enhance the experience of millions of small and medium-sized businesses selling on our platform. Leveraging strong analytical capabilities, you'll develop and implement solutions that help sellers launch, grow, and succeed in the digital marketplace. The position requires a detail-oriented professional who can conduct comprehensive data analysis, evaluate existing processes, and propose strategic improvements to streamline seller operations. Working cross-functionally with multiple stakeholders, you'll maintain a deep understanding of seller needs and market dynamics, spearheading initiatives that drive business growth and seller satisfaction.

A day in the life

• Support the development and deployment of seller-focused solutions and tools
• Conduct in-depth data analysis to generate actionable insights that enhance seller experience
• Identify opportunities and propose strategic improvements to streamline seller operations
• Serve as a key point of contact for multiple stakeholders, maintaining strong relationships across teams
• Monitor and analyze seller performance metrics to guide strategic decisions
• Drive initiatives that directly impact seller growth and satisfaction
• Partner with cross-functional teams to develop and launch new seller features
• Evaluate and optimize existing tools and processes to enhance seller efficiency

About the team

Our Seller Experience team is on a mission to empower millions of small and medium-sized businesses to succeed in the digital marketplace. We're a diverse group of innovators who develop and optimize products, tools, and services that help entrepreneurs launch, manage, and scale their businesses on Amazon. Through data-driven insights and creative problem-solving, we continuously enhance our solutions to simplify complex operations for our sellers. We're proud to support business owners in focusing on what truly matters – growing their ventures and delighting customers.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent
• 2+ years of program or project management experience
• Speak, write, and read fluently in English
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelines
• Experience in a highly analytical, results-oriented environment with cross functional interactions
• Experience in requirement gathering and ability to write clear and detailed requirement document

PREFERRED QUALIFICATIONS

• Knowledge of SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.