DHL

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

Working Location: Macau

Reporting to Senior Vice President & Managing Director, Hong Kong & Macau, you will oversee and manage the Macau express delivery business and operations to achieve short-term and long-term financial and operating objectives in line with DHL strategy.

Responsibilities:

• ManageOperations, Sales, Customer Service and Administration teams on a company level to ensure effective operations of the organization
• Formulate and implement strategies for short-term and long-term business goals
• Manage and take responsibility for the company-level financial budgets, profit & loss, cost and revenue management
• Ensure full legal and regulatory compliance of company policies and procedures
• Monitor organization performance to ensure high productivity and market-leading service to customers
• Liaise with regional and Hong Kong teams as well as external parties for efficient and quality shipment processes and transit time performance
• Explore and exploit business growth opportunities and extend market share
• Represent the company externally, build external network in the industry and ensure excellent company branding in the market
• Shape directions and navigate teams to achieve targets on revenue and profitability,transit time, data quality and customer service performance
• Make challenging business decisions and ensure proper actions are in place
• Plan and manage allocation of manpower and resources based on business needs to ensure long-term organization success
• Review performance statistical reports, initiate and drive changes in organization to ensue high performance and continuous improvement

YOUR PROFILE

Requirements:

• Degree holder in Business, Logistics or related disciplines
• Minimum 10 years’ related experience with sound knowledge in Logistics or Express Delivery industry, with at least 5 years’ proven experience in managing sizable teams
• Strong business acumen with good financial sense of costs and ROI
• Customer-oriented with strong negotiation and influencing skills
• Excellent interpersonal skills,with strong professional network and competency in developing professional relationships with both external parties and internal departments within the Group
• Strong leadership competency in driving organization performance, together with proven records of strongemployee engagement results
• Excellent presentation, analytical and decision making skills
• Good command of spoken and written English and Chinese (Cantonese and Mandarin)
• Proficient PC skills
• Travelling to Hong Kong is required
• Macau local compensation package will be offered

OUR OFFER

• Strong career support in an international environment
• Great culture and colleagues
• Multifarious benefit program

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!