University of Utah

Department 00295 - Office of Admissions Job Summary

The Office of Admissions is seeking Admissions Assistants to staff our Admissions

Information Center. Admissions Assistants are tasked with supporting in the recruitment

and success of our students by being the primary point of contact for incoming calls,

emails, letters and special requests related to recruitment and general questions of the

office. The ideal candidate will be able to speak enthusiastically about the University of

Utah from the view of a student, and is motivated to assist current and prospective

students.

Responsibilities

• Answer phone calls and e-mails from current and prospective students
• Assist recruitment staff with counselor correspondence
• Maintain and update inventory of Admission Office supplies
• Respond and fill internal and external special requests for university materials
• Participate in annual admitted student day program
• Other recruitment, clerical and office duties as assigned

Minimum Qualifications

• Must be a current University of Utah undergraduate student
• Excellent customer service skills
• Strong writing ability (may be asked to provide a writing sample)
• Strong speaking/phone skills
• Able to relay complex information to a variety of people
• Professional appearance and demeanor
• Proficiency with Microsoft Office suite and ability to learn new software systems
• Ability to take initiative and work independently
• Strong problem-solving skills and ability to think creatively
• Must have a GPA of 2.5 or better

Preferences

• Experience and/or interest working in a customer service-related field
• Experience and/or interest working in a call center environment
• Commitment of 15-20 hours per week
• Commit to full participation through at least May 2026 – students graduating in 2025 are not eligible to apply.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.