Montgomery County Government

About the Position

The FY26 expected salary range for this position is: $ $113,715 to $180,862.

WHO WE ARE

ABOUT THE Montgomery County Department of Transportation (MCDOT):

The mission of the Montgomery County Department of Transportation (MCDOT) is to move people and connect places with seamless, equitable transportation options that are safe, environmentally responsible, and support economic growth and vibrancy in Montgomery County. The Department has five divisions; these include Highway Services, Parking Management, Transit Services, Traffic Engineering and Operations, and Transportation Engineering. We are a large organization with over 1,200 employees and a dedicated County budget of $300 million.

ABOUT THE DIVISION:

The Division of Transit Services coordinates transit services in Montgomery County. Transit accomplishes an essential mobility mission of the County, connecting people, communities, workplaces, educational institutions, recreational opportunities, and many other essential destinations. The Division employs 850+ people, operates nearly 400 buses on 80+ fixed routes throughout Montgomery County. The Division plans, schedules and manages the County’s Ride On bus system consisting of County owned and operated buses. Ride On carries roughly 18 million riders annually.

WHO WE ARE LOOKING FOR

The Division of Transit Services seeks a Manager II (Download PDF reader) (Deputy General Manager, Chief of Operations). This position is responsible for managing the operations of a comprehensive, countywide public transit bus system, and overall delivery of bus service provided by Ride On, as well as the safety, efficiency, and responsiveness of the system to the public.

What You'll Be Doing

The ideal candidate will have excellent oral and written communication, management, and leadership skills. The candidate will be a strategic and proactive leader and must demonstrate experience overseeing and managing in an operational environment. The selected candidate will have advanced experience with labor contracts and developing and implementing policies.

Duties include, but are not limited to:

• Fostering a positive labor relations environment based on mutual trust, respect, integrity, and collaboration.
• Supervising operational activities for 3 Ride On bus depots and Central Communications.
• Planning, managing, and directing the development of operational policies and procedures.
• Ensuring sufficient operating personnel and equipment to fulfill bus service requirements for operations.
• Effectively managing and identifying budgetary requirements, including personnel, materials, and capital equipment to ensure sufficient resources.
• Directing the development of strategic contingency plans, coordinating emergency procedures, and ensuring that personnel are properly trained, and appropriate equipment is made available to respond to matters having a potentially adverse impact on bus operations and safety.
• Directing the investigation and response to inquiries from federal, state, local government officials and the general public.

Minimum Qualifications

• Experience: Seven (7) years of progressively responsible professional experience in Transit Operations, Transportation Management, or a field related to the assigned area, three (3) years of which were in a supervisory or executive capacity. Note: The term “executive” is further defined as a high echelon or high level position in an organization that is assigned technical research, management advisory services responsibilities, or policy-making duties and responsibilities that exerts considerable influence on organizational policy, plans, and operations through technical research, management advisory services, and/or policy-making duties and responsibilities (e.g., County positions at Grade 30 or above).
• Education: Graduation from an accredited college or university with a Bachelor's Degree.
• Equivalency: An equivalent combination of education and experience may be substituted. Note: Based upon legislative requirements, some positions may be subject to different minimum qualifications.
• LICENSE: Possession of a valid Class “C” (or equivalent) driver’s license from the applicant’s state of residence when required for job-related duties.

Preferred Criteria, Interview Preferences

We will use interview preference criteria:

• Experience managing in a labor environment, experience in participating in labor negotiations.
• Leading and managing mid- to large-sized transit operations organizations.
• Experience in public transit management procedures including, but not limited to, operations, personnel staffing, training, and dispatching.
• Experience with Maryland State and federal laws applicable to public transit bus systems.
• Experience presenting complex and/or technical information to high level officials and the public, both orally and in writing.
• Experience with current trends and issues affecting public transit bus systems.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits

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