Montgomery County Government

About the Position

The expected salary range for this role on hire is: $55,918 - $83,245

The Montgomery County?Department Of Transportation?(MCDOT)’s mission is to move people and connect places with seamless, equitable transportation options that are safe, environmentally responsible, and support economic growth and vibrancy in Montgomery County.??The?Division of Transit Services?coordinates transit services in Montgomery County. Transit accomplishes an essential mobility mission of the County, connecting people, communities, workplaces, educational institutions, recreational opportunities, and many other essential destinations.?

WHO WE ARE LOOKING FOR

MCDOT seeks an Office Services Coordinator who is:

• Exceptional attention to detail, strong organizational skills, reliability, and the ability to manage multiple priorities efficiently.
• Self-sufficiency and problem-solving abilities, ensuring smooth and continuous workflow.
• Adaptability and resilience in high-demand, fast-paced environments.
• Excellent oral and written communication skills.
• Proficiency with computers and automated office technologies, including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Office 365), Adobe Reader/Writer, SharePoint, and other specialized applications.
• Strong interpersonal skills, with the ability to work effectively and collaboratively with colleagues at all levels.

What You'll Be Doing

MCDOT is seeking an Office Services Coordinator to provide comprehensive administrative support at the Silver Spring Depot. Key responsibilities include, but are not limited to:

Procurement, Vendor Management, and Financial Operations

• Enter procurements, manage vendor communications regarding insurance, process requisitions, conduct vendor registration research, and input all purchase orders and DPOs.
• Track and submit all vendor insurance certificates to risk management.
• Investigate purchase order spend down, prepare and process payment requests promptly.
• Maintain communication with vendors on facility issues and coordinate with WMATA and MC311 for farebox research, refunds, and revenue report reconciliation.
• Prepare and maintain monthly financial reports on farebox revenue, including data from fareboxes and the counting room.
• Process all expenses for the transit division and send SmartTrip applications for seniors to WMATA.

Asset and Property Management

• Serve as the division’s non-revenue fleet coordinator, managing maintenance and fleet requests for all non-revenue vehicles assigned to transit.
• Act as a liaison with the Department of General Services (DGS) for depot facility needs, including coordinating furniture moves and related services.

Administrative and Office Management

• Prepare correspondence for the Depot Chief and other depot staff.
• Maintain filing and inventory systems, including uniform and office supply inventories.
• Sort and distribute mail to division and County Department staff.
• Manage lost and found items, coordinate meetings and events, and oversee depot communications.
• Prepare and distribute flyers and informational materials.
• Assist with marketing and advertising activities, including posting materials.

Employee Integration and Support

• Assist with new employee onboarding and integration, supporting orientation and professional development initiatives.
• Serve as a resource for workplace concerns and employee feedback, offering informal mentorship and support to staff.

Uniform Management

• Coordinate procurement, distribution, and inventory of uniforms, including overseeing replacement and repair processes.

Training and System Access Coordination

• Support the planning and execution of training sessions and onboarding programs.
• Help onboard new employees with system access, troubleshoot basic access issues, and act as a liaison between depot staff and the IT department.

Customer Service and Staff Support

• Provide staff support for citizen inquiries and complaints.
• Create and maintain spreadsheets, perform data entry, develop reports, and maintain communication logs.

Other Duties

• Perform other related duties as assigned to support the overall mission and operations of the depot.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The Office Services Coordinator is expected to communicate effectively, work collaboratively with staff at all levels, and adapt to evolving administrative needs.

Minimum Qualifications

Experience: Four (4) years of progressively responsible office support experience.

Education: Graduation from high school or High School Certificate of completion recognized in the State of Maryland.

Equivalency: An equivalent combination of education and work experience may be substituted.

Preferred Criteria, Interview Preferences

• Proficient in using enterprise software and digital tools such as Microsoft Office, Adobe, and SharePoint to support office and administrative tasks. Experienced in accounts payable, including matching purchase orders, receiving documents, and invoices to ensure accurate payments.
• Skilled in handling procurement activities like requisitions, purchase orders, and change orders, with a solid understanding of related policies. Able to coordinate various administrative services independently and proactively.
• Strong at multitasking, meeting deadlines, and maintaining professionalism and confidentiality. Communicates clearly in meetings and written reports and provides excellent customer service in fast-paced environments.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits

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