Req #: 0000202284
Category: Leadership
Status: Full-Time
Shift: Day
Facility: RWJBarnabas Health Corporate Services
Department: Patient Accounts
Salary: $121,749.00 - $171,970.00 per year
Location:
System Business Office, 2 Crescent Place, Oceanport, NJ 07757
Job Title: Director
Location: Barnabas Health Corp
Department: Patient Accounts
Req#: 0000202284
Status: Full-Time
Shift: Day
Salary Range: $121,749.00 - $171,970.00 Annual
Pay Transparency:
The above reflects the anticipated salaried range for this position if hired to work.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
The Revenue Cycle Director of Automation and Optimization leads the strategic identification, evaluation, and deployment of automation technologies such as Robotic Process Automation (RPA) and Artificial Intelligence (AI) across the billing, collections, payment posting, and follow-up functions. This role ensures workflow efficiency, quality, and measurable ROI by aligning automation strategies with revenue cycle goals. The director will work cross-functionally with operations, IT, compliance, and vendor partners to implement intelligent automation solutions that reduce manual work, improve accuracy, and accelerate cash flow.
Qualifications:
Education
Bachelor s degree in Healthcare Administration, Business, Information Systems, or related field (required)
Master s degree (MBA, MHA, or related field) (preferred)
Certifications
Epic certification in relevant revenue cycle modules (required) (e.g., Resolute HB/PB, HIM)
RPA platform certifications (preferred) (e.g., UiPath, Automation Anywhere, Power Automate)
Lean Six Sigma (preferred)
Job Qualifications
Minimum 7 10 years of experience in healthcare revenue cycle management
3 5 years in a leadership role overseeing revenue cycle operations or automation.
Proven experience with Epic revenue cycle modules (e.g., HB, PB, Resolute, Prelude, Cadence, HIM, Claims)
Proven success leading enterprise-level automation initiatives with demonstrated ROI.
Familiarity with RPA and AI tools (e.g., UiPath, Automation Anywhere)
Experience with data visualization/reporting tools (e.g., Power BI, Tableau)
Financial modeling and cost-benefit analysis capabilities
Strong project management, stakeholder engagement, and cross-functional communication skills
Essential Functions:
Automation Strategy & Execution
Identify high-impact automation opportunities across billing, collections, and payment workflows.
Lead the selection, design, implementation, and optimization of automation and AI tools.
Develop business cases and ROI models to prioritize initiatives.
Manage vendor relationships and cross-functional implementation teams.
Monitor and evaluate post-implementation performance metrics (e.g., throughput, accuracy, FTE reduction).
Performance Measurement & Reporting
Design and maintain dashboards and KPIs to track automation effectiveness.
Provide routine performance and ROI reports to executive stakeholders.
Conduct root-cause analysis for underperforming solutions and initiate corrective actions.
Create a structured intake and evaluation process for ongoing automation opportunities.
Stakeholder Engagement & Change Management
Partner with RCM operations, IT, finance, and compliance to ensure alignment.
Lead change management efforts to support user adoption of new workflows.
Foster cultural acceptance of automation technologies across departments.
Provide training, documentation, and communication strategies for frontline teams.
Innovation & Continuous Improvement
Stay current with industry trends in healthcare automation and AI.
Continuously evaluate new technologies and methods to improve revenue cycle efficiency.
Maintain a forward-looking roadmap for future automation capabilities.
Champion a data-driven, innovation-focused culture within the revenue cycle team.
Additional Information:
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier healthcare destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer
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