Assistant Vice President, Centralized Access

Req #: 0000202178

Category: Miscellaneous

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: Centralized Scheduling

Salary: $170,000.00 - $250,000.00 per year

Location:

System Business Office, 2 Crescent Place, Oceanport, NJ 07757

Job Title: Assistant Vice President

Location: Barnabas Health Corp

Department: Centralized Scheduling

Req#: 0000202178

Status: Full-Time

Shift: Day

Salary Range: $170,000.00 - $250,000.00 Annual

Pay Transparency:

The above reflects the anticipated salaried range for this position if hired to work.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Assistant Vice President (AVP) of Patient Access serves as a senior leader responsible for the day-to-day management, optimization, and execution of core patient access operations across the health system. This includes oversight of scheduling, registration, financial clearance, insurance verification, pre-authorization, and referral management activities.

Working under the guidance of the Vice President of Patient Access Operations, the AVP plays a key role in translating enterprise-wide access strategies into measurable operational improvements that enhance the patient experience, increase revenue capture, mitigate denials, and ensure compliance with payer and regulatory requirements.

Qualifications:

Minimum:

• Bachelor s Degree in Healthcare Administration, Business, Finance, or a related field
• 7+ years of progressive leadership experience in patient access or front-end revenue cycle roles
• 3+ years in a leadership or management role overseeing multi-site or multi-departmental operations

Preferred:

• Master s Degree in Healthcare Administration, Business, or Public Health
• Experience in a large health system or academic medical center environment
• Strong working knowledge of Epic access-related modules
• Familiarity with revenue cycle benchmarks and payer requirements

Essential Functions:

Operational Oversight

• Direct the daily operations of all patient access functions, ensuring efficient, accurate, and compliant front-end processes across inpatient and outpatient settings.
• Manage staff, processes, and policies related to patient registration, insurance verification, financial clearance, referral coordination, and eligibility review.
• Collaborate with facility and departmental leaders to ensure streamlined workflows, high-quality patient interactions, self-service registration utilization when applicable, and timely access to care.

Process Improvement & Performance Management

• Identify and implement process improvements aimed at reducing denials, improving registration accuracy, and increasing financial clearance rates.
• Track, monitor, and report performance metrics (e.g., registration accuracy, POS collections, wait times, eligibility verification) to drive decision-making.
• Ensure alignment of departmental activities with system-wide KPIs and revenue cycle goals.

Technology & Systems Optimization

• Support the optimization of Epic and other access-related technologies, in partnership with IT and Revenue Cycle teams.
• Leverage automation tools and analytics to enhance patient access outcomes and operational efficiency.
• Participate in system upgrades, user testing, and continuous improvement initiatives for EHR and revenue-related applications.

Compliance, Training & Quality Assurance

• Ensure compliance with federal, state, and payer regulations, including HIPAA, CMS, and accreditation requirements.
• Develop and maintain standardized procedures, training programs, and quality control measures for all front-end functions.
• Provide direct supervision and development of Patient Access leaders and staff to ensure a high-performing team culture.

Collaboration & Communication

• Serve as the liaison between front-end access teams and internal stakeholders including clinical departments, finance, managed care, and hospital leadership.
• Actively participate in operational planning, budgeting, and project implementation efforts.
• Support the development of patient-centered access models through strong cross-functional collaboration.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Information:

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier healthcare destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer

Read Full Description