Hiscox

Job Type:

Permanent

Build a brilliant future with Hiscox

Agile Delivery Lead

ADLs have responsibility for the coordination of the day-to-day activities of the squads that make up our value streams. An experienced Agile Delivery Lead will perform a hybrid role where you will be expected to coach the squad(s) to continuously improve their Agile ways of working and continuous improvement. You will also own the delivery management of all product development and associated projects. This is an extremely varied, and business critical, role and will include (but is not limited to) the following activities:

Key Responsibilities:

• Delivery ownership and oversight across the cross-disciplined squads (utilising Agile values, principles and practices) within a Value Stream.
• Relentless focus on delivering value.
• Actively engaging in service delivery assisting with Vendor management, Financial and budget management, Legal Compliance and Risk management and more.
• Utilise JIRA boards to facilitate change delivery by actively participating in the collation & prioritisation of the backlog.
• Help the squad to meet their commitments, remove impediments and dependencies as much as possible, escalate where appropriate when the squad is off track, and ensure they take appropriate action.
• Ensure stakeholder engagement, communications and expectations are appropriately managed and aligned. Protect the squad/s from external interference.
• Facilitate and tailor Agile ceremonies, different delivery methodologies, and ways of working at a squad and value stream level.
• Actively manage risks to deliver maximum business value and remove impediments.
• Drive continuous improvement through metrics and co-ordinating shared release management activities across multiple squads. Drive technical excellence by helping team improve their technical practices and processes.
• Support the Change Manager and their Product Owners (POs) across the Value Streams, to ensure the backlogs are appropriately prioritised and that their roadmaps reflect ‘delivery do-ability’. Help the PO manage late and ad-hoc requests by balancing business priorities against existing commitments.
• Accelerate the timely delivery of requests for support from the squad/s – resolve dependencies between squads through close collaboration with other ADL and ATLs. Own the timely and accurate completion of squad administration.
• Work with others to develop best practices and develop as a team.
• Actively participate in the wider Agile / Dev Ops community to aid continuous learning, innovation, best practice and alignment with Hiscox engineering teams.

Must Haves:

• Detailed knowledge of, and experience working with, Agile frameworks (e.g. Kanban / XP / Lean / Scrum).
• 3+ years’ experience in an Agile Delivery Manager / Agile Delivery Lead / Scrum Master / Product Owner role (or demonstrable evidence of similar skills and experience).
• Knowledge of project management, delivering within an environment of Program / Portfolio of change.
• Experience with support of live complex solutions, Incident/Problem management including major incident management.
• Financial management of delivering change in a commercial environment – able to support effective budget management within the constraints of a value stream or project environment.
• Experience with agile delivery management and collaboration tools (e.g. JIRA, Confluence, Miro, Azure DevOps boards).
• Exceptional organisational and time management as well as stakeholder management skills.
• Social, engaging and naturally collaborative with the ability to be a servant leader, organising and motivating the squad without the use of authority.
• Excellent communication and interpersonal skills ensuring confidence in conflict resolution and the ability to tailor own style to the audience.
• Engaging facilitation skills, both for in person and virtual settings.
• Knowledge of technical subjects including architecture, SDLC, CI/CD pipelines, test automation, and other modern engineering practices

Nice to Haves:

• Experience working within Value Streams, a service delivery team and a team or with platform services squad.
• Development and utilisation of Objectives and Key Results (OKRs).
• Use of data visualisation tools to drive continuous improvement and demonstrate delivered benefit.

What We Offer:

• 401(k) with competitive company matching
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
• Company paid group term life, short- term disability and long-term disability coverage
• 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
• Paid parental leave
• 4-week paid sabbatical after every 5 years of service
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Company paid subscription to Headspace to support employees’ mental health and wellbeing
• 2023 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
• Dynamic, creative, and values-driven culture
• Modern and open office spaces, complimentary drinks
• Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

Salary Range: $100-$140k

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

• Please note that this position is hybrid and requires two (2) days in our office weekly**

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