Raleigh, North Carolina

Job Description

If you're detail-oriented, eager to learn, and ready to advance your career in Risk Management, this position is for you. You'll thrive in a supportive environment that values growth and offers opportunities to develop your skills. If you're looking to make a meaningful impact and grow professionally, we encourage you to apply.

The temporary, part-time Risk Management Specialist will support various functions of the Risk Management division, gaining hands-on experience in insurance administration, claims management, actuarial reporting, and data analysis.

The Risk Management Division is at the forefront of protecting City resources, supporting operations and enabling resilient service delivery. We identify, assess, and manage risks that could impact the effective operation of the City programs and services. Our team works collaboratively across departments to ensure decisions are informed, and operations are secure, while maintaining transparency to the community.

Duties and Responsibilities

• Assists with insurance program administration, including reviewing certificates of insurance, gathering renewal data, processing invoices, and supporting the annual insurance application process
• Performs basic research and analysis related to claims; identifies source and communicates with appropriate parties to gather supporting documents and response information. Determines claim status and next steps in administrative process and may pursue third-party, at-fault property claims to maximize recovery
• Participates in the actuarial reporting process by helping to compile data, interpret findings, and identify insights related to liability, workers' compensation, and property exposures
• Contributes to ongoing risk initiatives by researching best practices, supporting risk mitigation projects, and helping analyze departmental data to identify areas of operational risk
• Provides customer support, responding to information requests and answering questions related to process, procedures and timelines

Typical Qualifications

Education and Experience:

Associate Degree in business administration or directly related field and two years of legal or claims processing experience

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Additional Information

Knowledge, Skills, and Abilities:

• Practices and methods of processing claims
• Business math concepts
• Customer service principles
• Organizing tasks, meeting deadlines and prioritizing competing demands.
• Providing attention to detail in assignments
• Performing basic original research, compiling and assembling data
• Microsoft Office software
• Working independently and handling confidential information with discretion

When you join the City of Raleigh’s work family as a full-time employee, your benefits are an important part of your “total rewards”. Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.

To find out about the City's benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits

The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh’s benefits.