K&L Gates

Job Description

At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us. Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.

We are seeking a Supervisor, Office Services to join the DC office. The Supervisor of Office Services orchestrates the efficient operation of office support and facilities management. They develop and enforce office policies, manage vendor relations, and ensure health and safety standards compliance. Their role involves leading the office support staff, optimizing procedures, and resolving service-related issues. They also collaborate with various departments to fulfill office service needs and contribute to the firm's strategic departmental planning.

Specific duties may include but are not limited to:

• Managing and coordinating office support staff to ensure smooth operations for all lawyers and allied professionals.
• Coordinating office services such as copy center, mail distribution, supplies management, and vendor relations.
• Overseeing the maintenance of office facilities and equipment, knowing when to escalate issues.
• Monitoring inventory levels and assists with the coordination of purchasing office supplies as required.
• Processing invoices, noting their accuracy and completeness, before submitting them to Accounting for payment.
• Providing training and guidance to office support staff as needed.
• Identifying opportunities for process improvements and cost-saving initiatives.
• Assisting management in supporting their assigned duties and/or special projects to ensure the timely completion of firm and office projects.
• Assisting with ad hoc administrative and other tasks as required or requested by the Director of Administration, Administrative Manager, or Manager of Office Services and Facilities.

Knowledge, Skills, and Abilities Required:

• High School Diploma or equivalent required. Bachelor's Degree preferred.
• This role requires at least three years of experience working in an administrative role within a professional services or related office environment.
• Demonstrated experience managing multiple priorities in a changing and demanding environment.
• Accustomed to working independently and collaborating as a team member.
• Possess outstanding planning, organizing, and people relations skills.
• Possess excellent verbal and written communication skills.
• Demonstrated ability to meet obligations with confidentiality, integrity, and sensitivity.
• Anticipate and correct problems, establish conclusions, and develop creative solutions.
• Ability to encourage and build positive relationships and communicate effectively with all co-workers and outside vendors.
• Ability to routinely demonstrate and create a helpful and positive work culture.

Working Conditions:

• Requires sitting, standing, bending, stooping, walking and reaching.
• May require lifting up to 50 pounds.
• Mobility within the office, including movement from floor to floor.
• Professional office environment.
• Frequently work at a fast pace with unscheduled interruptions.
• Responsibilities may require an adjusted work schedule, including working beyond the regular work schedule and evening/weekend hours to meet deadlines.
• Daily use of computer and other appropriate equipment.

Compesation Salary $90,000 - $136,000

The compensation salary for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.

ABOUT THE FIRM

K&L Gates is a fully integrated global law firm with lawyers located across five continents in more than 40 offices. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world. We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world.

The industry recognition the firm has garnered emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.

For more information or to view other job opportunities, please click here to go back to our careers page.

Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

BENEFITS

K&L Gates offers our personnel a comprehensive suite of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time personnel include:

• Medical/Prescription Drug Coverage (including a Health Savings Account feature)
• Back-up Child/Elder Care and access to a caregiving concierge
• Dental Insurance
• Wellness Program
• Vision Insurance
• Pre-tax Commuting Benefits
• 401(k) Retirement Plan and Profit Sharing
• Business Travel Accident Insurance
• Short- and Long-term Disability Protection
• Pet Insurance
• Life Insurance (including Basic, Supplemental, Spouse, Child, and Accidental Death and Dismemberment)
• Health Advocacy Services
• Paid Time Off (25-30 days per year)
• Identity Protection/Restoration and Fraud Insurance
• Parental Leave (18 weeks of which 6 are paid; short-term disability may provide additional paid time off)
• Student loan refinancing options and access to a student loan concierge service
• Paid Holidays (12)
• Addiction Resources
• Family Building Benefits
• Breast Milk Delivery and Lactation Support Services
• Flexible Spending Accounts
• Employees also may be eligible to receive bonuses and certain expense reimbursements
• Employee Assistance Program
• Professional Development and CLE Credit Opportunities
• 529 Deductions
• Relocation
• Accident Insurance
• Employee Referral Program
• Critical Illness Insurance
• Hybrid/Remote Work Opportunities
• Hospital Indemnity Insurance
• Perks including: Technology, Entertainment, and Travel Discount Programs
• Bereavement Leave
• All other benefits (such as leaves of absence) required by law

EQUAL EMPLOYMENT OPPORTUNITY

The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices will not be influenced or affected by virtue of a person’s race (including traits associated with race, including hair texture and protective hairstyles such as afros, braids, locks, and twists), religion, creed, color, national origin, ancestry, citizenship, physical disability, mental disability, medical condition, genetic information, marital status, sex, pregnancy, childbirth, breastfeeding, gender, parental status, gender identity, gender expression, sexual orientation, age, familial status, domestic violence victim status, military and veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment, and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of prohibited harassment of any kind including, without limitation, that which is based on sex, race, age, disability, ethnic background, or any other category protected by law (including the categories listed above). The Firm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact askHR@klgates.com.