Medical Review Institute of America

Description

WHO WE ARE

Founded in 1983, the Medical Review Institute of America (MRIoA) is the market leader for technology-enabled utilization management and clinical medical review solutions. We have an outstanding reputation for excellence and achieve continual improvement.

At MRIoA, we believe our employees are the key to our success. Here, you are more than just a cog in the machine – you are a valued member of our team.

WE OFFER

• A competitive compensation package.
• Benefits include healthcare, vision, and dental insurance, a generous 401 (k) match, paid vacation, personal time, and holidays.
• Growth and training opportunities.
• A team atmosphere with fun events and prizes scheduled throughout the year.

POSITION OVERVIEW

Director-level position responsible for all aspects of planning, reporting, forecasting quota and management, sales process optimization, sales development, territory planning, and to assist with sales compensation administration and monthly/quarterly Board Meeting slides. Will be responsible for the system administration of all tools/systems in place for the Sales Department. Will also have responsibility for management of sales/marketing representative to train/assist sales representatives and support marketing initiatives and other client support responsibilities.

Roles:

Responsible for all aspects of planning, reporting, forecasting quota and management, sales process optimization, sales development, territory planning, and assisting with sales compensation administration

Major Responsibilities or Assigned Duties:

• Responsible for all aspects of planning, reporting, forecasting quota and management, sales process optimization, sales development, territory planning, and assist with sales compensation administration
• Provide guidance to sales leadership on the product types and pricing models to reach revenue goals while maximizing ROI for our customers.
• Establish a sales operations structure and environment that will promote and implement strategy and operational models to deliver high and consistent service levels to the organization to grow revenue.
• Influence CRM and sales technology strategy to scale ahead of the business’ needs; ensuring that the strategy takes into account the full sales and marketing funnel
• Develop and implement policies and procedures to ensure data integrity and cleanliness of the CRM with marketing, sales, product and business systems teams.
• Develop key performance metrics and dashboards that help the sales organization focus on performance drivers.
• Work with accounting, finance, and human resources to provide assistance with sales incentive compensation plans.
• Act as a sales advocate by balancing sales’ needs while managing reasonable expectations from an operations perspective
• Participate in management decision-making processes concerning sales issues and procedures.
• Serve as an escalation point for the resolution of a process and/or system issue
• Facilitate and audit deal review and approval procedures and policy compliance
• Manage the evaluation and interpretation of data; identify trends that signal new opportunities or challenges and dangers; converts data trends into actionable sales processes and tactics
• Manage direct report on the sales/marketing team
• Responsible for sales training and enablement
• Responsible for assisting in the production of Board Meeting slides monthly/quarterly
• Responsible for maintaining and adding to Sales/Customer Success/Bus Dev/Sales Ops playbooks

Requirements

Skills and Experience:

• 5-7 years of experience working in sales, business, or marketing operations, or business management
• Experience as a Salesforce Certified Administrator, operations rep in healthcare or manager is strongly preferred
• Extensive first-hand experience with progressive sales automation systems and demonstrated ability to improve sales productivity.
• Strong working knowledge of Salesforce, Salesforce Einstein AI, Salesforce Revenue Intelligence, Salesforce Enablement, Salesforce Dialer, Pardot, LinkedIn Sales Navigator, AIS, ZoomInfo, and RingLead; basic PowerBI knowledge
• Demonstrated ability to define, refine, and implement sales processes, procedures, and policies
• Proven proficiency in identifying, diagnosing, and resolving problems of all levels of complexity, prioritizing critical client issues, and identifying department needs
• Ability to conduct sophisticated and creative analysis of complex data, and translate the results into actionable deliverables, messages, and presentations
• Strong interpersonal and team building skills; ability to work with a diverse team and influence/drive change across functional and business boundaries
• Strong technical, research, problem-solving, and collaboration skills
• Ability to develop and present to executive management
• Expert in BI tools, CRM systems, and Microsoft Office Suite
• Successful track record of working effectively at all levels within the organization

Education:

• Bachelor's degree in business, sales/marketing, or related discipline

Work Environment:

Ability to sit at a desk, utilize a computer, telephone, and other basic office equipment is required. This role is designed to be a remote position (work-from-home).

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

This company is a drug-free workplace. All candidates are required to pass a Background Screen before beginning employment. All newly hired employees will take a Drug Screen, as well as agreeing to all necessary Compliance Regulations on their first day of employment.

California Consumer Privacy Act (CCPA) Information:

Sensitive Personal Info: MRIoA may collect sensitive personal info such as real name, nickname or alias, postal address, telephone number, email address, Social Security number, signature, online identifier, Internet Protocol address, driver’s license number, or state identification card number, and passport number.

Data Access and Correction: Applicants can access their data and request corrections. For questions and/or requests to edit, delete, or correct data, please email the Medical Review Institute at HR@mrioa.com.