Gousto

Company Description

Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It's an incredibly exciting time to join our team - and we're a friendly bunch!

We're proud to be one of the fastest-growing companies in the UK. Powered by data and a love of food, we're a recipe box company that's disrupting the sector, and we're passionate about our diverse team and our customers.

All of our people are responsible for the success of Gousto, and we're passionate about creating an inclusive environment for all to thrive. Our guiding values - Dream, Deliver and Care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with.

Job Description

We have an exciting opportunity for a Food Technical Administrator to join our Recipe Technical team within our Food Technical department for a 12-month fixed term contract.

This team ensures that every weekly menu meets food safety compliance, prevents critical errors, and aligns with Gousto’s style before recipe cards go to print.

This role is a fantastic opportunity for an organised, detail-focused individual who enjoys structured tasks and is passionate about food safety and quality. Working as part of a dedicated team, you will be responsible for reviewing and updating recipes within our recipe library while supporting continuous improvements in nutrition and food safety.

This role is available from either our London Office or our Warrington Office on a hybrid basis (1 or 2 days a week)

Core Responsibilities:

• Reviewing and updating recipes to ensure accuracy, food safety compliance, and adherence to Gousto’s brand standards
• Identifying and resolving discrepancies in recipes by working closely with teams such as Recipe Development, Menu Planning, and Supply Chain
• Managing and maintaining Gousto’s recipe library, ensuring all information is current, accurate, and aligned with food safety standards
• Approving ingredient substitutions while maintaining recipe integrity and providing necessary updates to Customer Care for clear communication with customers
• Ensuring cooking instructions comply with food safety regulations and align with Gousto’s tone of voice
• Conducting thorough food safety checks, including preparation methods, dietary requirements, and allergen compliance
• Monitoring and addressing customer and internal feedback regarding food safety concerns and quality issues
• Carrying out root cause analyses (RCAs) to identify and prevent errors, supporting continuous improvement efforts
• Assisting in cross-functional initiatives that enhance food safety, sustainability, and customer health
• Engaging in professional development opportunities to expand knowledge in food technology and safety

Who You Are:

• A detail-oriented and highly organised individual who thrives in structured and process-driven work
• Strong problem-solving skills with the ability to spot discrepancies and implement effective solutions
• A clear and confident communicator with excellent written and verbal English skills
• A proactive and adaptable team player with a positive approach to learning
• Strong time management skills, able to work efficiently and meet deadlines
• Passionate about food safety and quality, with a keen eye for detail
• Comfortable working with digital recipe management tools and administrative tasks

Qualifications

Nice to Have:

• Experience in food technology, food safety, or a technical administrative role
• Knowledge of specification checking or experience working in a similar technical environment
• Educated to HND/HNC level in a food-related subject

Additional Information

Inclusion Statement

Whether it’s creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equality in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.

Everyone is welcome and we’re looking for applications from people of all backgrounds and experiences.

Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile. And, if you’re in a job share, why not just apply as a pair?

For our roles outside of Operations, most of our people spend 1 or 2 days in our offices every week, combining the benefits of flexibility and time together with colleagues. We want to enable you to do your best work, and if you require additional flexibility, please talk to us about it.

If you have a disability that you’re worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable.

We’d love it if you could submit your application online. If you require an alternative method of applying, please let us know.